Customer Testimonials
Friendly and knowledgeable staff easy to reach from where I live and have dealt with the repairs to my e-bike efficiently.
Great local service
Really helpful staff and great products, sound advice offered too.
Fantastic service professional efficient and friendly
No fuss, friendly staff! They were really effective in getting the issue with my bike sorted. I love how their system notified me when the bike was ready to be picked up.
Top service! I will definitely use these guys for any other issues that crop up. Highly recommend!
Couldn't be more helpful. Good communication all the way through, responsive and the bike was delivered ready to go.
Had v difficult 'frozen' handle bar stem. Cycleshack worked over 2 weeks to free it and renew the top set bearings. Excellent job and - given the effort - v reasonably priced. Thanks
Efficient, local, courteous.
Honestly First name removed is an outstanding service and always a pleasure to talk to and gives amazing advice on the bikes in the shop.will definitely come back and get service off him. BEST WORKER THERE
Delighted that both the issues I brought to the workshop were solved so quickly and with clear explanations of both problem and solution. SImply first class service. Thank you!
Very professional and helpful. It does not matter whether its a high end road bike, off road MTB, e-bike or casual pedaling around you get the same insights and help. I would thoroughly recommend them
Very helpful and a great service
Personal touch from all the staff especially Sam
Knowledgeable and helpful staff, good range of quality spares, accessories and tools. Very impressed with the speed with which they did some work on my bike recently, and very happy with the quality of it. I trust them to do a good job.
Took my bike in with a flat. Repaired promptly and efficiently
An excellent local shop. Good range, Knowledgeable staff.
Excellent advice and prompt service.
Local with knowledgeable staff
Trek domane+
Went out of the way to investigate a small part availability. My kind of company
Great bikes and service
Friendly helpful service. knowledgeable staff. Didn't feel under pressure at all. Would recommend.
Friendly, helpful staff
I like the warm welcome and I respect the honest and professional advice.
The shop is spacious, clean and uncluttered.
The range of bikes seems to be higher end to my eye, they seem to be catering towards discerning customers who have a passion for cycling.
I look forward to shopping there again and using their workshop services.
friendly and efficient
Proper bike shop, nice, helpful and know what they are doing
good service polite and knowledgeable.
The service is also friendly and of the highest quality. Thanks to Mark and Paul for the work on my bikes this week.
It's your staff- all lind, patient and helpful

Friendly, honest and great value. Would definitely use them again.