Steve & Paula Mumm
CA
United States

Client Testimonials

Report a concern   July 18, 2018 — Rated 10 out of 10 by Judy McGillivray Merry Maids of Gold River
What do you like about our services and the products used in your home?

Merry Maids does an excellent job of cleaning my home. The cleaning teams that have come to my home have all been reliable, thorough and careful. I have had no complaints about their services.

Report a concern   July 12, 2018 — Rated 10 out of 10 by Joyce Alba Merry Maids of East Bay
What do you like about our services and the products used in your home?

Your people are allways pleasant and do a wonderful job cleaning the house.

Report a concern   July 11, 2018 — Rated 10 out of 10 by T.C. Merry Maids of Gold River
What do you like about our services and the products used in your home?

The team are friendly and pleasant while they do rheie cleaning. They also do extra cleaning tasks from time to time.

Report a concern   July 10, 2018 — Rated 10 out of 10 by D.R. Merry Maids of Gold River
What do you like about our services and the products used in your home?

Nice job. Even cleaned the shutters

Report a concern   July 6, 2018 — Rated 9 out of 10 by P.S. Merry Maids of Gold River
What do you like about our services and the products used in your home?

Always reliable.

Report a concern   July 3, 2018 — Rated 10 out of 10 by J.K. Merry Maids of Gold River
What do you like about our services and the products used in your home?

Thorough and friendly

Report a concern   July 3, 2018 — Rated 10 out of 10 by B.M. Merry Maids of East Bay
What do you like about our services and the products used in your home?

The individuals who last visited my house for a cleaning (6/27/2018) were incredible. I've requested these individuals after the last time they cleaned my house a few months agao. I was tickled when I opened the door and there they were. Please, please ensure they are on the rotation to clean my home every 4 weeks.

I requested that they arrive 30 minutes earlier than the normal start time and they arrived promptly with time to spare.

They are professional, courteous, methodical in their routine and do a fantastic job. While I thanked them multiple times, please share my comments with them. They are an asset to Merry Maids!

Name removed

Report a concern   July 2, 2018 — Rated 10 out of 10 by Scot Small Merry Maids of East Bay
What do you like about our services and the products used in your home?

Always smells good. Crew is the best. Always on time. Good value for the money.

Report a concern   June 28, 2018 — Rated 9 out of 10 by J.C. Merry Maids of East Bay
What do you like about our services and the products used in your home?

We like the service and price

Report a concern   June 27, 2018 — Rated 10 out of 10 by M.O. Merry Maids of Gold River
What do you like about our services and the products used in your home?

Good work

Report a concern   June 27, 2018 — Rated 10 out of 10 by P.G. Merry Maids of East Bay
What do you like about our services and the products used in your home?

Always on time, do a good job. I live alone, so my needs are not great.

Report a concern   June 27, 2018 — Rated 10 out of 10 by C.M. Merry Maids of East Bay
What do you like about our services and the products used in your home?

The maids are personable and hard workers. The products clean my home without excessive or toxic smells. I’ve tried other services and nobody gets my house as clean as Merry Maids.

Report a concern   June 27, 2018 — Rated 10 out of 10 by H.M.O. Merry Maids of Gold River
What do you like about our services and the products used in your home?

efficient, courteous, excellent service

Report a concern   June 27, 2018 — Rated 9 out of 10 by A.W. Merry Maids of East Bay
What do you like about our services and the products used in your home?

The team I’ve had the last few months has been consistently great! Thanks!

Report a concern   June 26, 2018 — Rated 10 out of 10 by Thomas Roth Merry Maids of Gold River
What do you like about our services and the products used in your home?

Very professional

Report a concern   June 21, 2018 — Rated 10 out of 10 by P.N. Merry Maids of Gold River
What do you like about our services and the products used in your home?

Your workers are friendly. Although they may work well independently, they are also willing to take requests or redirects. Products are fine. Kind f miss bleach. I like your communication system.

Report a concern   June 19, 2018 — Rated 10 out of 10 by M.L. Merry Maids of Gold River
What do you like about our services and the products used in your home?

They always do such an amazing job, I love that they treat my home as if it were their own.

Report a concern   June 19, 2018 — Rated 9 out of 10 by L.T. Merry Maids of Gold River
What do you like about our services and the products used in your home?

Always on time and always do a great job.

Report a concern   June 15, 2018 — Rated 10 out of 10 by Sarah Aurich Merry Maids of Gold River
What do you like about our services and the products used in your home?

Licensed, bonded and insured house cleaners who are well trained and also receive company benefits like workers comp and paid time off. The teams are professional and friendly, and while Merry Maids provides all the equipment and products they need, they are willing to use ones I prefer for some cleaning projects.
If a team member is on vacation, sick or leaves the company for whatever reason, they do not miss a step in showing up and cleaning my house. I feel free to leave when they are here because after 10 years I've never had an issue with theft or any other trust concerns leaving them alone to do their work. When I have remained in the house, I feel like I am in the way. They remind me of Mr. Clean's white tornado. They are thorough and they move fast and they accomplish more if I am out of the way. But if I am home, they are very kind to move around me as long as I do not interfere with their work.
When I need to reschedule they do their best to accommodate. The office staff is great, and if I do, on rare occasions, have an issue or concern or special request, the office staff goes above and beyond to make it all work out well.
Although my teams have changed over the years, in time each team feels like extended family to me. I don't know what I would do without them.

Report a concern   June 14, 2018 — Rated 10 out of 10 by K.D. Merry Maids of Gold River
What do you like about our services and the products used in your home?

I like the use of non-abrasive cleaning materials, and the fragrance was very pleasant-not like a "cleaning solution" fragrance. My only criticism is that the cleaners did not vacuum under the cushions of the couch and chairs in the family room--and this first cleaning cost a lot and was supposed to be a thorough cleaning. The cleaners did vacuum after I checked and saw that it had not been done, but that should have automatically been part of the cleaning. Otherwise, everything was fine and the ladies were very pleasant.

Report a concern   June 14, 2018 — Rated 10 out of 10 by S.T. Merry Maids of Gold River
What do you like about our services and the products used in your home?

How Thorough with the team was

Report a concern   June 14, 2018 — Rated 10 out of 10 by J.S. Merry Maids of East Bay
What do you like about our services and the products used in your home?

The team did a very good job with this week's cleaning, and appreciate that they arrived on time as always and worked efficiently while here.

Report a concern   June 7, 2018 — Rated 10 out of 10 by P.E. Merry Maids of East Bay
What do you like about our services and the products used in your home?

We appreciate having the same crew most of the time. The substitutes are satisfactory, but not as efficient as our regulars

Report a concern   June 6, 2018 — Rated 9 out of 10 by Frank Tingley Merry Maids of Gold River
What do you like about our services and the products used in your home?

Great cleaning job. I would have given a 10, except that i think your prices are too high.... i paid 100.00 an hour for my last cleaning, but they did a great job....

Report a concern   June 6, 2018 — Rated 9 out of 10 by B.T. Merry Maids of Gold River
What do you like about our services and the products used in your home?

The girls did a great job. They did more than I would have if I was still able. I am enjoying walking through the house again. Thanks First name removed

Report a concern   June 6, 2018 — Rated 9 out of 10 by L.O. Merry Maids of East Bay
What do you like about our services and the products used in your home?

Great products. Thanks for sending my usual team this week.

Report a concern   June 5, 2018 — Rated 10 out of 10 by Chris Giuntoli Merry Maids of East Bay
What do you like about our services and the products used in your home?

You’re very polite, professional and kind cleaning staff.

Report a concern   May 31, 2018 — Rated 10 out of 10 by P.S. Merry Maids of East Bay
What do you like about our services and the products used in your home?

Reliable, excellent quality, honest people.

Report a concern   May 30, 2018 — Rated 10 out of 10 by J.B. Merry Maids of Gold River
What do you like about our services and the products used in your home?

I like the general approach that the MMs make toward their work and the homeowner's instructions. There have been only a couple of mishaps and they were promptly attended to.

Overall, I very much appreciate their work.

Report a concern   May 26, 2018 — Rated 10 out of 10 by Patricia Derickson Merry Maids of East Bay
What do you like about our services and the products used in your home?

I appreciate that you prompt and reliable in your service, and I come home to a clean house.


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