Member Testimonials
Beautiful customer service! Keep up the good job! Nice manners.
The staff are accommodating and friendly. The Y is clean and pleasantly lit.
The set up, friendliness of staff and availability of equipment
LOVE the new coffee bar with free coffee
I would also love if they could restart the leader board
Sign up was super easy (probably because I was already a member previously)! I liked that. I also LOVE the class schedule! The facility is big and clean, with lots of machines.
Availability of programs for adults and kids
I enjoy going to the Y to work out. The staff is friendly and helpful and a the equipment is always available for use.
I love the Y. Great selection of classes, super talented instructors, good equipment (except for the body pump weights), very clean and the staff is very friendly.
Friendly staff! Lots of room to move.
Love the water fitness programs and the senior programs.
I love all of the classes you carry hopefully someday you’ll start step aerobics again.
Everything
The cleanliness and the people who work there.
The Y in Pasadena is very welcoming and friendly. The desk associates know many by name and great everyone. The support staff is always smiling and supportive. They take not only an active roll as instructors, but also a personal and friendly approach. My family have been members since it was the Big Vanilla.
Friendly and knowledgeable staff, a variety of exercise equipment, and numerous free classes.
Clean and well kept
All staff are professional with adequate level of training. I always enjoying clean environment with clean equipment.
I’m left alone.
The staff is helpful and inviting
Kids love the play and stay and park, pool
instructor, front desk
The employees are wonderful and the facilities are clean.
Our family loves the Y. So happy we joined!
Cleanliness, access, exercise options...
I like the sense of community at the Y. We love the children's programs especially the Fit n Fun class and the Parents Night Out. My daughters love the pool!
The Y is a great organization with lots of equipment and classes for everyone. It is a clean facility and the people who run the Y are the best!
The Y is a haven of positive energy and positive people. The facility is beautiful...clean and airy. All of the staff and trainers are genuinely interested in you and your workout experience. The members are respectful and friendly. The pools are phenomenal! I enjoy watching the campers in the summer learn new swimming skills.
The people are very nice and the facility is well kept. The amount of activities they have for children and families is more than worth the money.
it is clean and there are lots of activities

Convenience