Client Testimonials

Fast friendly and great work

The carpets look their best and the service tech did a very good job..............

The carpet cleaning system I had done was super fast and got rid of 95% of the stains that were there. Our technician James was great, he explained everything he was going to do before he did it, and stood by his word to do the best he could. Overall this was a great deal and would recommend for anyone!

Great service, professional technician, high quality results

Excellent outcome, friendly technician, ease of scheduling.

Very professional, customer focused staff. I have had 2 experiences with Zerorez, and both times, the staff was super polite and respectful of my request to come at an earliest available time. The first time was to clean the carpets in our entire house after closing and before we moved in. That went extremely smoothly at very short notice allowing enough time for everything to dry before the movers moved in the furniture.
This last time I needed someone sensitive to our needs. I work and my husband is a stay at home retired gentleman with some memory issues. Again, we experienced excellent, responsive customer service. Prompt, thorough, and most important the carpets smell so clean and look wonderful. The price was very reasonable as well. Nothing overlooked. Remembered to clean our area rug as well. Feels like a new house!
Thank you, Zerorez! We are recommended you to clean my daughter's carpets in Sun Prairie in July before the move into their house!

From my first contact to when the service was completed, I was 100% satisfied. Making an apt was easy, I had a quick response. The service tech, Tim, was great. He walked around with me to ask what I wanted done and explained the service to me. The carpets cleaned up nicely. ,overall, I was very happy and will use zerorez in the future and definitely recommend you.

We loved that there are no harsh chemicals used and that it is safe for our pets. The drying time was good, it took just a whole day instead of a couple days. And it looks AMAZING in here! Thank you Zerorez!

Healthy products, no chemicals

They were very fast, courteous and friendly. The carpet looks great. I was slightly disappointed in the edges but the rest looks great.

Friendly service. Great technician. Clean carpets. Reasonable price. No residue or chemicals.

The technicians were very professional and pleasant, they did a great job and we're quite happy.

Jose was the best. I want to give him a tip as I did not have any cash on me.How do I get in touch with him. He was so nice you best keep him.

Timely and thorough.

I was very pleased with the service. I believe the representative who worked on our job was Tim and he did a great job on the carpet and upholstry and was really good about explaining the costs of the services given some of the oddball challenges we sent his way, including a need for small areas of additional pet treatment and how to manage our couch.

The carpet looks great - practically like new! - and the pet stains have pretty much all come out. We weren't sure some of those spots had even a chance of coming clean and there's no evidence that they were even there to begin with.

We have a large "puzzle couch" sectional, which needed to be cleaned in some areas because of the pets, but not all areas. Tim was very flexible in working with me on the options for cleaning the couch (we ended up getting the seat cushions and the high traffic sides cleaned, but not the pillows or back cushions which didn't need it).

Overall, this was a great experience and I am so happy with our clean carpets and upholstry!

The guys were very polite and explained everything they were going to do, up front. They answered all my questions and concerns. They greeted me with a smile and handshake. The carpet looks great.

Great!!!

The Carpet dried amazingly fast and there was no sticky residue

Nice job with the carpets; very courteous and efficient service

I am very allergic to dogs and the previous owners of our new home had two very large dogs. After the carpet cleaning and pet treatment, I could not tell the previous owners had pets and my allergic reaction lessened. The person that came into my home was knowledgeable and professional.

Though my appointment started off rocky, I was very happy with the level of service recovery after a bad situation. I have chosen to rate this review based on that service and not the prior interaction with a previous technician - and that is how I will recommend Zerorez to friends, as well. Brandon was kind, helpful, and clearly took pride in his job. His customer service skills were exemplary, and to me, that makes all the difference. There are plenty of options for carpet cleaning, but I chose Zerorez to support a local business with a reputation for excellence. Thanks to Brandon's focus on customer service, I will continue to do so in the future.

The service tech did a excellent job and was very curdious. I was very pleased with the job he did, and he took his time and did not rush. I also liked the special machine he used, it really lifted up the carpet. I did have a few spots rise again when dry. But, overall liked Zerorez very much!

The carpet looks great and the service person was excellent.

carpets are clean. Tech was professional.good service.

employee was very good in explaining the process and the amount of time it took

The sevice tech really did a great job. I've had other cleaners that come in and out in 30 mins. he really spent good time to make sure he did a quality job. Well Done

Jose was friendly and efficient. He did the job quickly and thoroughly. He did a good job of getting some pretty tough stains out of daughters room. Its a peace of mind to get the carpets cleaned without the chemicals left behind. Thank you!

My carpets look amazing, all of my dogs pee spots have vanished! I love that there is no soap residue left behind! Definitely the company we will use in the future!

My carpet looks great! Clean! Jose did a great job! I will be calling Zerorez again!

Brandon was extremely personable!