Client Testimonials

Tim explained what the process was to the cleaning part of the service. He was very polite and answered any of our questions we had. He seemed very knowledgeable about your product. We would recommend your company to anyone. Very happy with the results!

On time arrival(early actually),answered my questions and gave suggestions. Just wish there was more that could be done to "fix" what looked to be stains but were told were fiber damage.

Great communication and very timely/efficient! Our guy showed called us and even arrived early to do all the needed floors.

Logan was friendly and efficient. I called because you ran ads on the Drvil's Advocates show.Anyone who is environmentally conscious should use you folks. Bravo!

Great on time service, nice, clean, polite people on site. Mostly they do an excellent job.

We were very pleased with all aspects of our experience with your company. Scheduling the service was easy, and the tech gave us updates about arrival time so that we could plan our schedule. The email updates were also helpful. When the tech arrived, he was extremely courteous and thorough. He was respectful and friendly. We will absolutely call again when we are ready to have carpets cleaned in other rooms. Thank you - and please pass along our appreciation to the tech who came out to the farm!

chemical free cleaning! Excellent job done! Firendly and thorough service.

Your services are excellent and, your staff is knowledgeable and efficient.

Zach was very knowledgeable and friendly. Did a great job. House smells SO much better!

The products worked in solving our particular issues (including pet urine), and the staff was very friendly and accomodating.

no soap residue. dried quickly. Aaron was well informed, and answered all of our questions.He did a great job.

Brandon was extremely helpful and followed through on the wicking problem until it was completely resolved.

I have clean carpets.

It did a nice job really cleaning the carpeting. The person who cleaned it was most kind and worked hard. The area where the red wine had spilled, looked clean yesterday, but after it dried some of the stain came back to the surface... Not sure if the stain can still come out?

You use no chemicals and the carpet dries within 5-6 hours. You come when you say you will.

no chemicals

Cleanliness, professionalism, timely scheduling

James did an excellent job and timely too. He answered all of my questions and took the time to go through the whole house and address my concerns. He was polite and professional. Your products did a good job lifting away the stains. A pleasant experience.

Zerorez was very quick to respond to any questions. The tech was actually early to the appt. and on task. Our condominium association had some stains in common areas that have been the source of irritation and frustration for years. Zerorez took care of those spots and they have not reappeared as was the concern of the board of directors

I do like the work you do. it is great. the part I struggle with to be honest is the over communication. you email to death, you call to confirm schedule, your guy calls, and then multiple follow ups. I think it is way to much. Just my opinion. it seems like a lot. I am involved in a service business as well and do not do anywhere near that much. Work is great and will continue to use.

Less water and toxicity of cleaning product.

professional and great service

service person was on time and professional. He did a great job. Our carpet is 20 years old and it looks amazing.

The technician was very nice!

Dry

Thorough job. Carpets and sectional look great!

Techs were personable and very well informed. I appreciated their professionalism.Products seemed good 😊 and I'm very happy with the results.

Every step of this process from my original phone call was done expertly with people showing a great attitude and professionalism. My service man was polite, efficient, and was right on time and made sure that any questions I might have were answered. I am very pleased. Amanda Peterson of Belleville recommended you, and I am most likely to also recommend your services.
Thank you so much.

great and professional service

Visible lifting& cleaning of the dirt. Carpets turn out great. Technicians are great and explain everything. James is very thorough and a pleasure to work with.