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based on 2757 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Olivia, my stylist, even though she was new did a superb job. It was also clear the lead person at the salon was very supportive and was helping Olivia to settling in quickly and successfully. As a businessman it was great to watch…
Relocate to an area that’s less of a disaster. That Walmart shopping center is not ideal.
Great staff
My stylist Yesenia is just great! She was training but still took her time, explained everything to me and the trainee, and gave me an awesome haircut!
Service was fantastic, cut exactly as I asked and the stylist was friendly, polite and professional.
I loved sports clips in Lodi, CA and the Sisk location in Modesto but the McHenry location was severely lacking in customer service and quality. Not only did my stylist allow me to walk out with a ridiculous hair cut, they literally just went through the motions on everything making me feel more like a burden than someone who was confidently taken care of. I go there as my personal slice of "me time" where I want to feel pampered and beautiful. My wife hated my haircut so much the first thing she did was laughed and then was angry they allowed that. Clearly I was under the impression they did an okay job until she showed me different angles (photos available) it was a waste of $61 and I will not return to a location I did not feel welcomed at. It's clear now why the Sisk location had a 92 minute wait at 10:30am but the McHenry location had a 0 minute wait.
Awesome as always
good conversation, great haircuts!
Consistency
It’s amazing how quickly we are serviced and the person who cuts my grandsons hair always makes him feel so comfortable!
You need more employees!
Even showing a picture the girl didn’t maje the hair cut my son wanted she cut more than we recusted
My stylist is a dedicated to craft. I feel that she always makes sure that I am satisfied before I leave, and always offers me a lollipop as well!
Very friendly atmosphere
I received a very good haircut. The technician was attentive and asked questions about what I wanted as she along. I would highly recommend her.
Excellent haircut and MVP service! Jackie was friendly and did a great job!
Great haircut.
Friendly staff and consistent results
Great as usual, always fun to get the old ears lowered. Thanks again for the great service
If the directions are not to cut a certain area of the heair and the stylist is not sure to what specifics, they should ask before they cut it off.
Availability of barbers and consistency of cuts I like that any barber can see the notes from others
Great cut!
Consistency in your customer service
Gets better every time!
I’d like to recognize Carissa for her service. She asked me how much time I had and got my cut done quickly and with quality. A great haircut!
Everyone is very friendly and Yessenia the manager is a very good stylist and a very nice person. The sports on tv is good to have something to look at other than your own head.
I had great experience with hair dresser Jackie!! Great hair cut and good conversation! Thx
Everything about the VIP it was awesome
Carissa is a gem!