Member Testimonials
Very good
Very user friendly and the customer service.
Very clean and calm
Some of the classes stress levels of performance thus making them appropriate for all age groups.
Access
It seems engaging. Reminds me of a gym I used to work at.
I love the evening water classes for those of us who work
Facility is always clean and everyone is very friendly
I love the way that Gwen the instructor is teaching the seniors to swim. She is an excellent teacher. Mary Turner!!
I love the activities for the Senior “Movers and Shakers” group. Cedric is an excellent teacher on Tuesdays and Thursday mornings.
The Y is convenient for me to reach, offers programs for me to participate in, a senior.
So I do love the facility and staff, but I wanted to provide feedback on two issues -
1) I wish you had earlier open times on Sunday similar or other locations (8am), we have found ourselves going to other locations because of this.
2) Keeping the door closed between the weights room and the aerobics classroom. Often the music is insanely loud and distracting. It makes it far less enjoyable listening to my own music or audio book.
Thank you otherwise for a great experience.
The people
Great!
Water exercise classes
Always friendly and helpful staff. So glad the hot tub is back!
Exercise equipment and steamroom.
Beautiful pool!
Versatility and programs for all ages
Great staff
I've been struggling to get back to the Y for my own fitness. I went on a Wednesday night for pilates and was greeted by a very nice person at the front desk--Immanuel maybe?
I was also pleased that the child care center is open until 8--this is so nice and will make it so much easier to attend classes!
I also attended a 715 pilates class--the instructor was very welcoming and supportive and the class was great.
Overall, this Y represents my expectations of my experience at the Y--welcoming, approachable, and meeting me and my family where we are. The facility was clean and well-kept, and again I find this to be an excellent value for my family's limited dollars!
I mostly come to use the gym. I like the facilities and the staff members are always kind and friendly.
Nice pool, friendly staff
It’s always clean and friendly.
Really like pool and water aerobics classes. Happy to see improvements coming with steam room fixed, hopefully hot tub is next?
Your pool is my favorite of all the Y indoor swimming pools in Alt. area.
It is just a bit cooler than the other swimming pools, which means it is why it is THE favorite for 30 minute plus swims.
I sure hope you keep the temperature where it is or even a LOWER temperature.
THANK YOU ALL that maintain the pool and watch over the swimmers!!!
Name removed
Great energy and instructor!
I enjoy the swimming pool most of all. The environment brings peace and security to me during my time in the water as I swim and exercise in a water aerobics class especially listening to music. The classes are helpful to my mental health and physical fitness such as Pilates, Active Older Adult classes, walking the track. The staff members are kind, friendly and helpful towards the YMCA members. It’s just a Great Place to Be!
I use the gym and the pool and overall I am very content. The folks at the front desk are fantastic and helpful.
Ms Gwen at the pool is lovely!
The pool does gets a bit murky (bandaids and random things floating around) at times so I very much apprecite the deep clean going on this week. I have noticed that very few people shower before the pool which I think should be enforced for eveyone's safety and the lifeguards should have authority and initative to do so. After the pool closure last winter, I noticed that the lifeguards changed. The current ones are mostly on their phones if there are only adults swimming (not a huge deal but if there ever was an emergency I would. not trust them to save me). During the summer there are a lot more children and families (which I 100% support) but sometimes all the lanes are taken by people just floating around and throwing toys. I have on many occasion asked the lifeguard on duty to help me find a lap lane (as all the aquatics teachers have advised me to do) but they are young and hesitant and the instructors usually end up being the ones helping out.
The gym is great, everyone is respectful, the machines are mostly operational and I appreciate the many wet wipe locations you all offer.
I would be ahppy to score the Y at VIllages at Carver Family YMCA a 9/10 if it were not for the current lifeguards. I try to swim at the East Lake location but it is much too busy.
I like the weight area, but I wish you still had the xpresso bikes and the stretch station
The amount of classes that are offered, the cleanliness of the facility and the amazing staff.