Client Testimonials
I loved the responsiveness
The intake was nice and fast. Debby was great and knowledgeable.
Two staff members that came to the house were nice and courteous - we have only had them once - i think with a few tweaks here and there (minor things) we will love it even more!
We love that you have someone who might come over and check quality control. we love that you have quite a few staff members increases reliability in case somebody is unable to come when 'life' happens. (which we totally understand!)
We have already recommended you to a variety of people! There is a great need here for the service your times provides
Cleaning was very thorough - toilets in particular were completely free of stains/ discoloration. It was also very easy to get an estimate and schedule the appointment at a convenient day/ time. The whole experience was hassle-free. Some of the products used put off a little more odor than I would like but not too bad. Overall I was very happy.
So much less stress for me!
Communication is fantastic, Savannah is awesome!!!!!!
I am always please with the service Merry Maids provides. Thank you so much!
Service is on time and very thorough! Have a regular cleaner and she does an amazing job! Always cheerful and willing to please!
reliable service, and i appreciate the weekly reminder. Manager is very receptive
Quick response and accommodating for small window of time to get house cleaned.
Sherry and Eileen do an excellent job. The products they use make everything in our house sparkling clean. We appreciate their caring about doing a great job and being pleasant, considerate, and kind.
That they are through and efficient
SO convenient! They come while I’m at work so I get to come home to a nice clean house :)
Very professional and friendly staff. Did a wonderful job cleaning my home..
This latest cleaning ( December '18) was excellent !!
Everything
Very thorough
The staff has always been friendly and respectful to me, and any request has been responded to right away. I like the products the maids use because there is no harsh odors, just a clean, fresh smell when they leave.
My favorite is having the same two come each week and they do a fantastic job and my house smells so good when they are done! I provide two products and they are more than happy to use them which I like! They have been so good to me and they always say goodbye cody to our dog that follows them all over the housea, Hiring Merry Maids was the best thing for me and I appreciate all they do to help me out.
Chris Robert
easy scheduling and very friendly staff
Did the job
Customer service is always prompt and helpful... and of course the house cleaners sent always do a great job! Its SO nice to come home to a sparkly clean house!
Showed up on time.
Cleaning personnel very friendly and efficient.
Customer service very friendly and efficient.
Cleaning products smelled nice.
Awareness of time and they will be coming in via text and great job by the team for cleanliness
Professional, do great work and super easy to work with from estimates to follow through. Really nice people in the Holyoke office too!
My one pet peeve is, I constantly get a new person cleaning my house and I have to make sure they clean under the beds and wet damp mop the floors and also under the beds. A couple times they forgot the Microwave area. I also remember the kitchen counter still needed to be scrubbed down and was just quickly gone over but it was not done completely. Once they completely missed my bathroom downstairs. I remember when I used to have Vilmarie who is now a supervisor and my house was always done right, but I constantly have to remind the girls. I have been a customer for years and want to continue but if I have to remind the staff on their duties I will consider going somewhere else.
I still give you a high ranking but if this continues I will drop the number and look elsewhere.
Name removed
The cleaning is systematic and very complete. Everything sparkles. But what is really marvelous is the professionalism and good humor of the crew. Always smiling and polite and just pleasant to have around.
I appreciated most that I could call on short notice and have my condo cleaned quickly. Everyone was very pleasant and helpful.
I love that they work with my schedule since I work odd hours, so they do not disturb my sleep patterns. They are extremely reliable which I had issues with previous company's. They are also really good with my small. Dog which I appreciate.
Thorough job. Nice people.
Excellent products that clean effectively
Sherry and Eileen work efficiently and pleasantly
We appreciate that they are conscientious and care about doing a great job and are very respectful
The cleaners from Merry Maids have been professional, efficient, and have always accomplished the cleaning of my small apartment in record time. I have noticed that the product used to clean the kitchen and bathroom floor has quite a nice fragrance.