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285 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenience - I am really enjoying the monthly service plan which has given my floors, fixtures, and bathrooms the type of detailed attention I just never have time to give myself. It's great to come home at night to a beautifully cleaned home.
Reliability and consistency of service. I don't care about which products are used.
They wer fast, nice, and very productive
Tara & Kenny do a great job every time and know what I like. They are friendly and care about my cats.
Very professional and fast, usually done cleaning our home in 1.5 hrs
Merry maids are very dependable. They never fail to come or call when there is a change in the schedule. For the most part, we get the same person (s) and we have gotten to know them and their styles. I like the products that they use, it leaves a pleasant pine like smell.
MERRY MAIDS HAS BEEN CLEANING MY HOME FOR MANY, MANY YEAR AND
I WOULDN'T TRADE THEM FOR ANY OTHER CLEANING SERVICE -- EVER!
love having my house clean when I get home from work! And the team working on my house seems to really care about getting it clean.
I like the professionalism, the good training, care and promptness.
Nice scent, and everything is clean.
Merry Maids are reliable and provide excellent service in my West Seattle home. The work they do is always excellent.
Flexibility in changing scheduled visits to accommodate my travel schedule. Reliability.
Only complaint is they came early and I wasn't quite ready. Worked hard and an excellent job. Would like them to come back.
1) Consistent day and time. Always show up when scheduled.
2) Efficient, well-organized cleaning process, get-to-work immediately.
3) Friendly staff...Have especially appreciated that there is one staff person that now consistently comes to my residence. This has saved a lot of time in explaining any nuances, particular cleaning issues about my residence to all new staff.
I have recently recommended Merry Maids to a friend in another Seattle location. She has scheduled an appointment for review and estimate.
They were very friendly. They worked the entire time. I checked on them hour to get an update. The cleaning products used were too strong for my mom who has asthma. Might recommend or provide anotber cleaning solution. Upstair bathtub could have been cleaned better but everything else was good.
Work together longer.
I love the fact that the crew uses vinegar on my wood floors. I love walking into my house after a crew has been here, it smells so clean and looks great!
My brother is happy and the management is happy. Can't get better than that.
If you could send the same people every week, the work would be more consistent.
Great smelling products. Fantastic team- I was so impressed! Rocio and her partner were incredible.
I don't personally use the service; this is a rental house.
The cleaning crew was extremely efficient and thorough. I was very impressed by the level of service at such a reasonable cost.
The maids always do a great job. Smells nice when I walk in the door.
The service is professional, the teams are thorough, and the products seem to do the job without damaging surfaces – and there is always that nice Merry Maids smell. I especially appreciate the gently care of my wood floors.
Dirt and dust just swept into the corners rather than outside or into trash. Window sills missed.
They were extremely thoughtful and very thorough.
Owner was so/so but an honest guy it seemed.
The employees who came to clean were simply the best.
Your reliability, the great service you provide and your trustworthiness.
Always on time, they bring their own stuff so I don't have to store cleaning supplies myself, and they are very considerate of my cats.
T& T did a wonderful job cleaning our house. They were very professional and courteous. I would highly recommend their service to my friends and colleagues.