Merry Maids
8223 Cloverleaf Drive, Suite 128
Millersville
MD 21108
United States

Client Testimonials

Report a concern   February 13, 2019 — Rated 10 out of 10 by C.K. Merry Maids
What do you like about our services and the products used in your home?

The cleaners are always polite and friendly.

Report a concern   February 6, 2019 — Rated 10 out of 10 by Katrina Waniek Merry Maids
What do you like about our services and the products used in your home?

I will have to say that this the best cleaning service I've hired for my rental property! I worked with Karen Welsh and I think the other lady's name was Tina or Christina out of the Laurel location. I had a ton of problems with my general contractor, and it delayed the cleaning for nearly 2 months, and Karen was so patient and really did her best to understand my situation. They checked in with me over 5-6 times. Finally, they were able to clean. They did a good job; there were some minor things that needed some additional cleaning, and Karen went to my property to look at those details the same day that I called. The customer service is fantastic! And they are a very trustworthy company!

Report a concern   March 7, 2019 — Rated 10 out of 10 by A.R. Merry Maids
What do you like about our services and the products used in your home?

Services were great and staff was professional. I do not know what products were used. I just know that my appliances, floors, bathroom and every look great!!!!.

Report a concern   February 22, 2019 — Rated 10 out of 10 by L.S. Merry Maids
What do you like about our services and the products used in your home?

I like that they schedule us, based on our time request and we are able to get the time that we prefer Merry Maids to come to our home. I find when I call the office, that they are pleasant and do whatever they can to accommodate my reason for calling. We are senior citizens and sometimes things come up unexpected, illness, last minute Dr appointments, recently water leak in a pipe in our wall etc. and we may need to change or cancel a cleaning and it is not a problem when I call the office. They are very understanding.

We are retired and we like to be here when MM comes, ( before we may leave after talking to hem. ) to remind them that we have 4 cats and to not let them outside. I know they know this, but I feel like I have to tell them, because while 3 may hide, there is one cat who may try to go out in a minute the door is open. They don't mind I tell them this each time they come to clean.

I like the team that we have had now for quite awhile and I am sure I am not spelling their names correctly, but they are Miriam and Oneta? Team 3. I know that sometimes teams have to be changed, or maybe one person comes that is different, as this is to be expected, but really like when it is our original Team 3, Miriam and Oneta, who do a wonderful job.

They are always open to anything special I may have to tell them. Recently, Christmas, we had a water leak in a pipe in our living room wall. Needless to say 2 months later, the only thing repaired is the pipe leak in the wall. Hole still in the wall, all the water damaged flooring had to be removed, leaving partial flooring, furniture still piled up and we need to still contact other companies regarding what else needs to be done.

I say this, as for the last 2 cleanings and it still looks like in March MM can not do any cleaning in our living room. I just tell them this and they understand.

I can not talk about the products used in our home, because I do not know what products they use. Never talked about it or even thought to ask what they use and Merry Maids office has not told me what they use. We have been long time customers of Merry Maids, so really are not familiar with what products used currently. I would like to know what do they use on our tile in the kitchen, as sometimes it seems shinier, and not dull. It is also not a slippery substance used, as we don't slip, but at times it just looks like the floor is shinier, than before they cleaned it.

So Team 3 and Merry Maids office are the best!

Report a concern   February 15, 2019 — Rated 9 out of 10 by V.G. Merry Maids
What do you like about our services and the products used in your home?

A thorough job is always performed, with respect shown to our specific household’s preferences.

Report a concern   January 17, 2019 — Rated 10 out of 10 by David Lease Merry Maids
What do you like about our services and the products used in your home?

What ever they used to clean the bathroom tub it left a white film on the whole tub

Report a concern   December 29, 2018 — Rated 9 out of 10 by S.B. Merry Maids
What do you like about our services and the products used in your home?

Cleaned well. Need help with putting comforter correctly on the bed. Very organized. Cleaned in a few hours. Liked the products.

Report a concern   December 29, 2018 — Rated 10 out of 10 by C.V.L. Merry Maids
What do you like about our services and the products used in your home?

I loved the friendliness of the ladies who came. I loved the thoroughness and efficiency of their work. I loved being "fitted in" for a holiday cleaning for my daughter-in-law who was too sick to do things herself. Thank you.

Report a concern   December 29, 2018 — Rated 10 out of 10 by J.N. Merry Maids
What do you like about our services and the products used in your home?

Fast efficient service.

Report a concern   September 18, 2018 — Rated 10 out of 10 by E.W. Merry Maids
What do you like about our services and the products used in your home?

I was very pleased with the staff and their work . I have recommended your company and would like the SAME two staff members to continue coming to my home. Thank you, Name removed

Report a concern   December 6, 2018 — Rated 10 out of 10 by Rosalind Johnson Merry Maids
What do you like about our services and the products used in your home?

I really like and appreciate the meticulous work that the staff does. The staff works with no guidance needed. The staff is warm and friendly. What really makes me happy is that the staff that comes to my home are Speaking and my brief conversations are delightful. But, the staff NEVER stops the work as they go about theIr duties.

Having the Merry Maids service has be extremely excellent for me since I have had a stroke. At the end of my service sessions, my home SPARKLES!

Report a concern   November 4, 2018 — Rated 10 out of 10 by L.M. Merry Maids
What do you like about our services and the products used in your home?

Name removed

Report a concern   September 24, 2018 — Rated 9 out of 10 by D.D. Merry Maids
What do you like about our services and the products used in your home?

Good job. Friendly. Easy to schedule.

Report a concern   December 19, 2018 — Rated 10 out of 10 by A.M. Merry Maids
What do you like about our services and the products used in your home?

The house looked extremely clean. And the women were very nice.

Report a concern   December 14, 2018 — Rated 10 out of 10 by K.C. Merry Maids
What do you like about our services and the products used in your home?

Arrived on time. Worked hard. Everything was done well.

Report a concern   November 30, 2018 — Rated 10 out of 10 by V.M. Merry Maids
What do you like about our services and the products used in your home?

Everything. They did an excellent. Job.

Report a concern   September 6, 2018 — Rated 10 out of 10 by K.B. Merry Maids
What do you like about our services and the products used in your home?

Mary and Lady did a great job and I give them a 10! Will call to set up my next appointment and request these ladies

Report a concern   August 1, 2018 — Rated 10 out of 10 by Nadine Miles Merry Maids
What do you like about our services and the products used in your home?

They were very attentive, efficient and fast!

Report a concern   August 31, 2018 — Rated 10 out of 10 by John Stallings Merry Maids
What do you like about our services and the products used in your home?

Thank you Marry Maids for your wonderful service.

Report a concern   August 28, 2018 — Rated 10 out of 10 by C.S. Merry Maids
What do you like about our services and the products used in your home?

Our crew did an excellent job for a very difficult customer. We would highly recommend Merry Maids.

Report a concern   August 24, 2018 — Rated 10 out of 10 by K.S. Merry Maids
What do you like about our services and the products used in your home?

I come home to a clean house.

Report a concern   August 4, 2018 — Rated 9 out of 10 by J.M. Merry Maids
What do you like about our services and the products used in your home?

So I don't have to do it.

Report a concern   July 30, 2018 — Rated 10 out of 10 by M.D. Merry Maids
What do you like about our services and the products used in your home?

Service has been reliable and usually very thorough. I have recommended Merry Maids to several of my neighbors.

Report a concern   July 26, 2018 — Rated 10 out of 10 by M.S. Merry Maids
What do you like about our services and the products used in your home?

I the timelessness and ability to get jobs done quickly. I would prefer some better smelling products used.

Report a concern   July 13, 2018 — Rated 9 out of 10 by G.R. Merry Maids
What do you like about our services and the products used in your home?

A very thorough cleaning is done.

Report a concern   June 9, 2018 — Rated 10 out of 10 by Y.L. Merry Maids
What do you like about our services and the products used in your home?

They did a good job cleaning the areas stated in the walkthrough.

Report a concern   June 22, 2018 — Rated 10 out of 10 by E.H. Merry Maids
What do you like about our services and the products used in your home?

The ladies were pleasant and pofessional and did a great job.

Report a concern   April 11, 2018 — Rated 10 out of 10 by H.R. Merry Maids
What do you like about our services and the products used in your home?

I appreciate the thorough and professional work that was performed by your company in cleaning my home. I was very disappointed with the condition of my home after my tenants left but after seeing how much better the house looked after your cleaning, I am very pleased. My son went by the house and took pictures for me and it made me feel much better and I am now ready to put it back on the market. Thank you Merry Maid for your excellent service!!!

Report a concern   May 4, 2018 — Rated 10 out of 10 by S.R. Merry Maids
What do you like about our services and the products used in your home?

Employees were courteous and did a great job.

Report a concern   April 12, 2018 — Rated 10 out of 10 by Jane Liu Merry Maids
What do you like about our services and the products used in your home?

Team #6 with Sonia and Fatima did an excellent job, cleaning, dusting, vacuuming my townhouse, so I can put on the market for sale. They even washed every window in my home, and dusted every shelf. They even vacuumed the closets. They did their job on Tuesday morning. My real estate agent did a final walk-thru on Wednesday morning, and was very happy about their work.
One thing I noticed that the chemical they used to clean the house smells very strong. My mom and I need to leave the house after the maids finished the job on Tuesday afternoon. I guess it’s o.k. because the results are excellent.
I definitely will recommend them for my friends, or next time I decide to sell my current home.


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