Client Testimonials
We have been very pleased with the service that we have received. We opened our accounts when we lived in Birmingham, Alabama. We moved to Michigan in 2017. It has not been a problem at all not having a "branch" nearby. We are able to conduct all banking business via phone and email. It is very convenient.
Great customer service. Oakworth is a great bank.
Best customer service! Always there to help with any questions I might have.
Personalized service. I feel like a person, not a number.
Lee Banks and David McGrath are the best trust officer and investment professionals in Mobile. So glad we movers our trust over from Big Bank.
I love all the people and staff that is so helpful at Oakworth.
Incredible customer service and response time to questions
The way the team goes after an issue and doesn't stop until it is resolved. We always put the client first as we should. One thing I have noticed, with my experience of working at other financial institutions, I very seldom hear of any client being unhappy with OCB. I am sure there may be a few that I have not heard about but for the most part, our clients seem to be very happy with OCB.
Best customer service and most accommodating people to work with when I call about any issues.
Responsiveness and personal connection
Technology is ok and if I need help I can call someone.
Personal, friendly service. Easy of transacting business. Everyone knows each other. Such a nice experience coming into the bank.
The staff is very accommodating and friendly.
Really, everything
Everyone treats me like I’m the most important client
The best customer service I’ve experienced in the banking industry.
Friendly, personal staff and knowledgeable!
Many things. Immediate, responsive, consistent accessibility. When I was contacted in a recent scam attempt targeting lawyers who practice in the federal courts, I immediately reached Tamika, who immediately took the appropriate measures. And, perhaps, most importantly, she monitored the situation until resolution the next day. And she was professional, kind and courteous throughout.
You make me feel important!
People, Service, ease of doing business
Great personalized service. Extremely responsive and helpful. We appreciate Oakworth as our banking partner.
Michael Mims
Professional, friendly and answered all of my questions. Timely response to questions I had and the online portal is easy to navigate. The team is very accessible if I need anything.
Relationship banking!
I especially appreciate the hands on customer service from the personal bankers. its the differentiating factor.
The mission is the client well financial future.
Personal service. Very nice hardworking people.
Online banking is very user friendly. Also, ATM use at any location with no fees is a plus.
Oakworth Bank provides the services and products that fits our needs.
Exceptional customer service.