Client Testimonials
EVERYTHING !!!!!! Especialy the Solutions Dept.
personal service, investment account services
You have the best team i've seen in 50 years
We have found Oakworth Capital Bank to be a very friendly and helpful environment with all of our business and personal needs. All of our requests are handled quickly, communication is good, and we have yet to run into an issue that was not quickly resolved.
The personal touch
The personal service and availability of Oakworth reps.
Personal attention and ability to speak with a knowledgeable, trained, direct employee (i.e., not a call center) about my account.
Personal service
The people!!!
Efficient, Courteous, Consistent
Everyone at Oakworth specializes in an extremely high level of customer service. During the past several years they have handled many different kinds of accounts and financial transactions for us. We have complete trust in them which we have never had with a bank before.
High level of personal service
I like the personal connection to everyone I work with there . They all are eager to help , friendly and professional.
Oakworth was very straight forward through the refinance process. Most banks told us what they could offer us from the start. Patrick and his team took the time to ask us directly what we were looking for in a bank and what terms we were looking for in a refinancing package, which started us off on the right foot.
The Oakworth team has listened and cared about our wants and needs, and have been attentive, responsive and flexible where they can be. Couldn't ask for a better start to the banking relationship.
Ease of opening account
Prompt attention
I'm a CPA that has to interact with many banks. Oakworth provides the best banking services I've encountered in my 23 year career.
Great customer service - absolutely the best. And the ease of using online banking is a time saver for me.
Personalized service and customer representatives
I trust their expertise
Great customer service, very responsive.
Everyone at Oakworth is GREAT!
Personal and personable. I can call several people about different things and either connect immediately or get a quick call back.
The staff are so helpful, personable but professional at the same time.
The ability to speak with knowledgeable , experienced , and personable people.
Everything has been so easy to use. People are fantastic.
Oakworth has excellent customer service, friendly and well-educated/informed staff. It exudes a welcoming and joyful atmosphere which is very refreshing compared to other banks we have been customers of in the past, including regional and national-sized institutions, whose employees seem to be more robotic than engaging. We appreciate that every Oakworth employee we have encountered seems genuinely people centric and capable. We are thankful to be customers of this high-caliber institution.
Customer service is spot on
Kind and friendly people. Great to work with.!!
Very professional