Customer Testimonials

Ease of using the service. So good for families!

Easy to use app and online booking. Pickup at airport is prompt. Drivers are friendly.

Your always quick to pick up at the airport this is why we chose you over the others.

It worked well

easy to use

Got picked up right away at our car and also got picked up after our trip right away at the airport. No waiting.

Quick drive to the airport. Although the last couple times I’ve used your service, I’ve had to wait more than 10 or 15 minutes for a pick up at the airport. The drivers are always friendly and helpful though.

Ability to schedule in advance.
Pick up & drop off at your car
Friendly drivers

Friendly and helpful staff

Ease of reservations & great customer service on pickup & drop-off. Thank you.

Very prompt service! When we got back from a long trip our car battery was dead. In no time they provided a jump start and we were on our way. We didn't even have to wait but two minutes!! Fantastic service! We use them every time we fly out of Midway. And will continue to do so.

The drivers are friendly, courteous and professional. The location is convenient to I-85 and the domestic airport.

The last two drivers were very good. The one that took us to the airport was actually very very good.

Proximity
Reliable
Safe
Good schedule

Friendly drivers, convenient , good service.

Great service and convenience. However the scanners at check out/exit always give us trouble. The vehicle in front of us had issues as well.

Great service! Prompt service! I have so much trust with your staff

It is quick and easy.

Always quick!

Easy to get to. Quick shuttle to and from the airport!

The service is great. The drivers are nice and helpful as well as the supervisors. I have been using park n fly for a long time. My sister uses park n fly and has for over 10 years and she recommender park n fly years ago to me too. This last trip I had to make different arrangements to get to southwest from the park n fly. Due to medical reasons I am not able to get on to the shuttle and the supervisor was so helpful and guided me through the process. When we got there she greeted us and made sure she explained that a driver will be driving us to the arrival area and then drive the car back. She also explained the process for getting a ride back to park and fly. Everyone was nice and courteous. We didn’t have to wait to long both directions. When we went back to drop off the driver she told me to call and arrange any other times once we know our flight. I will continue to park at park and fly and now my youngest daughter parks her car at a park n fly near her. I hope there are not too many changes with park n fly being bought out by park and spot because you have wonderful employees at the Oakland location as well as the SFO airport. They are why we always uses park n fly.

Prompt service from friendly employees.

Easy in. Quick shuttle

Easy to use Website, convenient location........Great Friendly Service from Employees!

Price, never have to wait long for a bus, friendly drivers

The whole experience was very easy. The shuttle service was quick and friendly both coming and going.

Easy to schedule
Security
Polite and helpful shuttle drivers

It's a streamlined process that operates with efficiency and effectiveness. A wonderful service that I will be utilizing in the future! Thank you.

Pickup at car and return to car.

ease but miss the valet

Always great service from first arriving where someone always helps, to getting picked up and delivered to the airport.