Customer Testimonials

On time and dependable!!

The proximity to the airport, the rewards/points program. Generally the drivers are on time, friendly, and quick

People/ drivers were very helpful and courteous.
Better prices than the “Lots”

Easy to book online, easy to park, and be picked up by the shuttle with excellent customer service by the driver to handle your luggage to and from the airport.

First time doing Park n Fly and definitely not the last time! So easy and convenient!! Drivers were so friendly and they got us to and from the airport safely and efficiently!!

Continuous improvement.

I have been parking at the facility for over a year and I just like the service and I have never had a problem there.

Great location near highway and airport.....great service....fast dropoff and pickup.....flawless experience.

Easy to make reservations online, check in, and pick up! Great experience.

Convenient, friendly, safe

Park N Fly was easy to find. We entered the lot using our scan code from our pre-printed order confirmation. We found a spot to park fairly quickly and within 2-3 mins a bus came to pick us up. The driver was friendly and I think we picked up one more set of people before driving to our terminal, which took only a few minutes (and also lessened our stress)! Coming back after our trip, it was easy to find the bus pick up location when exiting the airport and easy to spot the Park N Fly buses. There were quite a few people in line and we thought for sure we wouldn't make the first bus but then right as we thought we might have to wait a little while, another bus pulled right up! The driver was super friendly and took our ticket and helped us load the bags. The ride back to the lot was once again very quick. We were actually the first to be dropped off due to where we parked. It was already dark and about 10pm or so. The lot was well lit. I wouldn't want to just hang out there for too long but we didn't feel threatened or anything. We once again exited using the same scan code from our order confirmation and all was good and easy peasy! A great first experience. We were happy to have made the decision to drive to Atlanta instead of fly and just take a single non-stop flight to and from our main destination...mainly because of my 2 year old niece (we didn't want to make her sit on an extra flight), but also because there are often delays with these short flights from small airports. All in all, a great price/daily rate, great experience and great decision! This "strategy" we chose will surely be considered again for future trips! Thanks, Park N Fly!

Convenience and response

Convenience, consistent process, friendly staff.

Rinh our driver was great. It was also nice to have our car up front with the windows down so we didn't melt.

Love the service

When checking out we had a issue. The lot lady handled everything. We were stressed because of a flight delay rerouted all day. She made the problem go away

The convenience of booking ahead, the promptness of the shuttles

Fast pickup and delivery to airport. Excellent return service to my vehicle.

Prompt, efficient and polite service.

So reliable, prompt, an always ready to go.

Instructions were clear, shuttles were timely and efficient

Ease of getting in and out and to and from the airport

Proximity to airport and drivers who are always professional, helpful and cordial.

Timely drop off on departures and timely pick up on return. Your vans are clean. Your drivers drive safely. Park'n Fly is reliable. I have been using your service for decades.

We were picked up immediately at our car on arrival

Buen atención para el cliente

Everyone was polite and helpful. Was provided prompt serivce

Prompt pickup and drop-off. Reasonable price compared to airport ramps.

Professional and courteous staff

The valet service is always spot on.