Ashley
1150 Hanes Mall Blvd
Winston Salem
NC 27103
United States

Customer Testimonials

Report a concern   October 22, 2024 — Rated 10 out of 10 by A.B. Ashley
What did you like about your experience?

Sales person was on point

Report a concern   October 21, 2024 — Rated 10 out of 10 by L.M. Ashley
What did you like about your experience?

Mike was incredible to work with. Comfort is a priority for us and being 6 foot 7 inches makes sofa shopping a challenge. We tried the showroom sofa and thought about it for the afternoon. We were able to call Mike and plan on purchasing the 2 recliners the next day.
There was no pressure for more sales, however we changed our mind and added a loveseat to our purchase after Mike had finished the paperwork and he added our additional purchase with ease.
Looking forward to receiving our recliners (and loveseat) to relax for years to come.
Thank you

Report a concern   October 21, 2024 — Rated 10 out of 10 by R.G. Ashley
What did you like about your experience?

Terri was extremely helpful in getting me set with exactly what I needed!

Report a concern   October 21, 2024 — Rated 9 out of 10 by L.H. Ashley
What did you like about your experience?

add more color to the selections

Report a concern   October 21, 2024 — Rated 10 out of 10 by Leroy Williams Ashley
What did you like about your experience?

Always a great place to visit. Definitely a top option for furniture needs.

Report a concern   October 20, 2024 — Rated 10 out of 10 by M.K. Ashley
What did you like about your experience?

Sandra was excellent. She let me browse to find what I wanted without pressure.

Report a concern   October 20, 2024 — Rated 9 out of 10 by T.J. Ashley
What did you like about your experience?

Easy

Report a concern   October 19, 2024 — Rated 10 out of 10 by Miguel Martinez Ashley
What did you like about your experience?

Excellent service, friendly and quality of the tables, delivery on time

Report a concern   August 12, 2024 — Rated 9 out of 10 by K.K. Ashley
What did you like about your experience?

friendly staff

Report a concern   August 12, 2024 — Rated 10 out of 10 by B.M. Ashley
What did you like about your experience?

Prompt service, respectful sales associate, timely delivery. Did not deliver one item that was damaged, but let me know asap that it was damaged and was being replaced.

Report a concern   August 12, 2024 — Rated 10 out of 10 by C.S. Ashley
What did you like about your experience?

Helpful reps

Report a concern   August 11, 2024 — Rated 10 out of 10 by Tammy Burchette Ashley
What did you like about your experience?

Nice friendly salesman

Report a concern   August 10, 2024 — Rated 10 out of 10 by A.H. Ashley
What did you like about your experience?

Shopping experience was excellent. Salespeople were available to answer questions and did not hover as I surveyed furniture in store. Sadly the couch I chose did not fit into my apartment upon delivery. My money was fully refunded within a few days. I will definitely be shopping at Ashley again.

Report a concern   August 7, 2024 — Rated 10 out of 10 by K.C. Ashley
What did you like about your experience?

Friendly staff who provided information but weren't "pushy" as we were shopping. Katrina was very helpful to us and provided good answers to our questions.

Report a concern   August 6, 2024 — Rated 10 out of 10 by Alice Dalton Ashley
What did you like about your experience?

Cherrell was able to help me find exactly what I was looking for.

Report a concern   August 5, 2024 — Rated 10 out of 10 by Trey Raisbeck Ashley
What did you like about your experience?

Sandra was so helpful and made the buying process super easy. We look forward to going back and buying our mattress from her!

Report a concern   August 4, 2024 — Rated 10 out of 10 by B.M. Ashley
What did you like about your experience?

Courtesy and professionalism of staff.

Report a concern   August 4, 2024 — Rated 10 out of 10 by Priscilla Smith Ashley
What did you like about your experience?

The representative, Dominique Williams, was friendly, patient and willing to show us many options that were available to us for the purchase we were making. She took time explain what each chair offered as far as comfort and amenities. The experience was a positive one.

Report a concern   August 1, 2024 — Rated 10 out of 10 by Anita Danner Ashley
What did you like about your experience?

Gage was perfect at helping us pick out our new furniture,we are both very happy and we will shop here again.

Report a concern   August 1, 2024 — Rated 10 out of 10 by Martha Morales Ashley
What did you like about your experience?

Fase and easy.

Report a concern   July 31, 2024 — Rated 10 out of 10 by Mona Triplett Ashley
What did you like about your experience?

Our sales lady Sandy Busch is a true asset to your organization!!!

She recognized right away I would need physical help getting around her store she immediately produced a wheelchair and was willing to push me but my husband got my chair as it would hold my o2 tank and she was patient and kind while we made our choices very detail oriented..,knowledgeable about the products and just plain kind and an advocate of Ashley Furniture! You have a long time customer in us! We can in for a lift chair… left over 5 k later lol… bedroom furniture is next after this is paid for! Thanks Sandy

Report a concern   July 31, 2024 — Rated 10 out of 10 by Stacia Muschette Ashley
What did you like about your experience?

The quality of my products are second to none.

Report a concern   July 31, 2024 — Rated 10 out of 10 by K.C. Ashley
What did you like about your experience?

Friendly, helpful staff. Katrina was great to work with as we searched for a new mattress and bed frame.

Report a concern   July 30, 2024 — Rated 10 out of 10 by N.B. Ashley
What did you like about your experience?

Helpful, knowledgeable salesman

Report a concern   July 28, 2024 — Rated 10 out of 10 by S.D. Ashley
What did you like about your experience?

Great customer service. Very pleasant sales representative

Report a concern   July 28, 2024 — Rated 10 out of 10 by Shane Whitaker Ashley
What did you like about your experience?

Gage at the Winston Salem store was very helpful in the process of picking out our new bedroom furniture. He was patient and allowed us space while being available when we had questions as well.

Thank you for your help!!

Shane and Cynthia

Report a concern   July 26, 2024 — Rated 10 out of 10 by C.P. Ashley
What did you like about your experience?

N/A

Report a concern   July 26, 2024 — Rated 10 out of 10 by C.D. Ashley
What did you like about your experience?

Flexible and helpful

Report a concern   July 26, 2024 — Rated 9 out of 10 by W.H. Ashley
What did you like about your experience?

Options

Report a concern   July 24, 2024 — Rated 10 out of 10 by M.V. Ashley
What did you like about your experience?

Jodi was really friendly and she knew what she was doing.


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