Customer Testimonials
Our sales rep, Penny, was knowledgeable and quick to answer our questions.
The sale person we had was very nice and knowledgeable. She stayed right with us until we made up our minds. She showed us a lot of options.
Great customer service
The salesperson was so nice. She listen to what I was interested in and she showed me several options. The store was organized, so it was easy for me to walk to different areas in the store.
Penny was the sweetest and willing to help us find the best deals and sizes for our home.
Customer service was beyond helpful in helping me find furniture.
The sales clerk was very helpful. I will be back this week to purchase my furniture
The sales associate was very friendly and helpful... she allowed me to browse before approaching to see if she could assist me.
I wasn’t pressured & Ms. Sara Brown was awesome & very helpful!
Quick and friendly service
Ginger Balasz was amazing and so helpful. I went in on Monday to pick out furniture that was I was going to buy on Wednesday. The first girl quoted me a price of $2800. The bedroom set was only $1697. So they told me that taxes and shipping was an additional $1200. I swear Ashley almost lost a customer. I went back in and explained my issue to Ms. Ginger who agreed this did not sound right. My calculations were fixed and she had me back as a customer. Even with making the sale, Ms. Ginger decided to give this sale to the original girl that I worked with. I thought that was really sweet but I hope they could have at least split the commission. Anyway, if I decide to purchase again...I’ll only be working with Ms.Ginger. I hope I did not spell her name incorrectly.
Ginger was very helpful to me. She was not pushy but allowed me the freedom to explore on my own, checking with me frequently without being a bother. She answered all questions and offered help when needed.
Sandra was very personable and patient. Followed up in a timely manner. Excellent customer service.
-YoungevityGo2 Distributor
They greeted me then let me look till I had questions.
The sales staff was friendly and helpful. And she immediately got manager to help.
The salesperson explained the difference in the mattresses which allowed me to better decide on which I wanted to purchase.
The custom service was great
The employee was friendly and was able to answer all my crazy questions. ☺️
Friendly salesperson
Customer Service
I was treated like a person who's Business was wanted.
My visit to Ashley’s was very satisfactory. I would definitely recommend my family and friends to purchase their furniture there. The salesman was outstanding. He deserves a promotion for excellent customer service.
Great selection and helpful staff.
My salesperson was extremely helpful and knowledgeable. Had patience and willing to spend time with me. Great job Penny!
Lamont was excellent. He was available whenever needed but have us space to look and talk as well. We would have purchased from him but we found one elsewhere that was immediately available.
Sandra Brown is very friendly and has a beautiful smile. She has excellent customer service and she knows her brand and she is all about pleasing the customer. Job well done. I will be back to make another purchase.
The salesperson was very friendly and knowledgeable, but not pushy!
very helpful chat
Sandra brown was very informative and patient

Customer service & follow-up