Customer Testimonials
William Gaston was the first tech to inspect and review with me his findings and discussed treatment for fungus in garage and basement. He was thorough and professional. Previously a tech would show up, walk around the outside of the house, briefly look at the ceiling and perimeter of the garage and basement and leave, taking less than 20 minutes for the so called "inspection".
I like the fact that Shannon does our exterminating because he is co focused on doing the best job he can.
He also has a great attitude and is pleasant when he is in our house.
Ashley Rogers is a top tier Service Technician.
You should clone him and you will prosper.
Service Rep, Shannon (Bug Sprayer) is personable, professional and knowledgeable; he provided good insight into my current bug issue and assured me things would get better soon.
Always professional and really takes care of our bugs!!
Very responsive and communicative and we are pleased to have had no termite issues!
Fast and Efficient. Great customer service.
Professional and efficient... Right on time!
Really great support and personable technicians.
Called ahead and was there on time.
Love our new tech, Chris. He’s very nice & thorough in his treatment
Your representative was very professional and friendly. Explained what he was doing and let us know the outcome on the termite inspection. Very good. Thanks for your good employees.
Helps stops mosquitos. Helps make my backyard usable.
Tim Wilson is very pleasant, punctual, reliable!
Bugout was efficient, on time, I like the fact they kept in touch about the arrival time, the personnel was very courteous and informative.
very professional !!
Convenient and extremely effective
timely agent at my door. arrived at promised time .
however, I had tried to call many times to pay by phone and could not speak with an agent after a long time on speaker. End up sending a check by mail although I would have prefered to pay by phone with credit card.
A reminder about upcoming services
There customer service is great I have no problems
with bugs!!
The technician was friendly and if there was was something that I needed to know she told me. She asked me if I had any questions and if I had any problems around the house. I really appreciated her concern.
The Tech was so precessional and knowledgeable about his service he was rendering .
BugOut is very professional. They meet their commitments and do a great job.
very good services!
Always notify
efficient truly professional
I am very pleased with how well Bug Out keeps my home pest-free. Except for the odd insect coming in through an open door at night I have no spiders, roaches, or any other creature trying to make their home here. This includes a full basement. What makes it even better is my pest control technician, Jeremy Self! He has been my tech. since day one. Courteous, pleasant, thorough are just a few ways to describe him. He is also extremely careful to make sure he closes, and locks, all gates in my dog yards. He is truly a valuable asset to Bug Out! Thank you for providing such good, thorough service.
Everything
Services are always timely. Notifications are great,
You are very responsive both for "please come out!" requests and "leave the spiderwebs, please!" Plus, I see the same techs month after month.
My only concern is the termite trap on the side of our house that still has not been changed out. It is damaged on the top (it's right in the path of the lawnmower). Any word on that?