Customer Testimonials
Promptness
Rick was super professional and knowledgeable. He was on time and I am satisfied with the service.
Ashley always does a great job with the service.
Responsive to customer concerns and thorough in their pest control application.
Results speak for themselves...NO BUGS!
Your technicians
I appreciate the phone call reminder the day before service.
Corey called 15 minutes before arriving Saturday morning and called again when he arrived to let me know he was on the property. He did a very thorough inspection and assured me he was able to locate all of my sentricon stations. He even showed me where I had termites in one of the stations. He approached my front door with the appropriate PPE on and was respectful of my property and pets. Thank you Corey!!!
Good customer service and friendly.
Personal attention
Come on time when scheduled. Very thorough and ask questions about concerns.
I have used your service for several years and your company is very reliable. I've had John for a while and he does a wonderful job
Service was very professional!
Bug Out have a number of services, and are very knowledgeable in their field.
Prompt feel confident work will be done and I dont have call
Responsiveness to customer needs. Had scheduled service and Bugout was able to move it up due to an Ant infestation in the kitchen.
Very organized. Always call ahead. People are always polite and courteous.
Wonderful first visit experience with Bug Outs rep and then again when the technician came. Very pleased with their customer service.
Technicians are knowledgeable and engaging
Professional and knowledgeable service technicians. Easy to make appointments and pay bills.
BugOUt has been my pest control manager for years including mosquito spraying. Ya'll have always been very responsive to me and any of my requests for help. I also have a wildlife warranty with the company and it has been great in keeping rodents and squirrels out of my attic. I would gladly recommend your company to anyone.
Very personable
Kenny, the employee that helped us was wonderful and very knowledgeable and personalable. He did a fantastic job
John Scarano is excellent. He came out and gave great service, even finding some ants during inspection that I had seen before but had forgotten to mention.
WILLIAM is the VERY BEST! Not many businesses have good customer service but WILLIAM is the bar that everyone should strive to achieve. His professionalism and genuine care is extraordinary and greatly appreciated.
Name removed
Quick friendly service
Great, friendly, trustworthy service! Thank you, Ashley!
You have performed extremely well over the years. We have the occasional little critter show up inside but usually it been an open door as the culprit. The few times it's been a mystery you've been very prompt in responding. Otherwise we have no bugs!
Our usual applicator, Tim Wilson, is prompt (he always calls), efficient, knowledgeable and above all friendly. It's a pleasure to work with him. He rates a 10!
Thanks to y'all, Jim Smith
Polite, professional and consistent.
Ashley always does a good job. He listens to what you tell him and then takes care of it. He is very professional!
Our tech, Kenneth, is the best. He’s very thorough and friendly and we’ve never had a reason to complain.