Customer Testimonials
Now that Yanif is back as technician everything is running smoothly. He notifies me in advance of when he’s going to be here, asks if there’s anything that needs extra attention, gives me verbal report prior to leaving property, either in person or by phone, plus submits written report for my review. He always leaves door hanger letting me know he was here if I’m not at home, knocks on door when he arrives to let me know he’s on the premises, plus leaves a reminder sign in yard so I know when it’s safe for my dog to be on the grass. He’s always pleasant, informative and thorough.
Tech arrived on time and was very courteous.
Honestly, James (Larry) is great. It is like dealing with a brother that I trust. He is honest and trustworthy. I have full confidence when he is here even if I'm not. I trust that he is on time, respectful of my family (including my dog) whether I'm here or not.
good reliable service - good technicians .
It's hands off. I don't have to do anything!
Absolutely amazing company. Our technician Reggie is awesome .
Knowledgeable professional and polite
You are dependable. Workers does good job.
Reliable.
Our technician is consistent and pays attention to detail. Our yard continues to look as good as it ever has. Thanks!
Thorough, well represented
People are very dependable in showing up when they say they will, and always happy to accommodate my work schedule. They know their stuff too!
The services work!
Bugout does what it says it is going to do.
Great service and fair prices.
They are best company in Jacksonville and their price is very affordable,
Always prompt and polite..
Our tech, Reggie, is very professional and courteous.
Timely and efficient
Your service people are efficient, and get n with what they have to do.
So far no issues. Thank you!
Tommy. All the material are the same.
All the techs - not.
Tommy is the best.
Thanks!
Efficient, professional service. They arrive on time, leave notice when I am not available and best of all, my shrubs look great!
We’ve had the same Tech., Viktor for nearly 20 yrs! He always has a smile & a wave for us. His attention to detail & pride in his work makes him an asset to BugOut & is a key reason we patron the company.
Ian is reliable, efficient & friendly and always performs a good job
It is very good. The schedule is on spot, and the Technician is at work as soon as he enters the yard to service. Thank you for no hassle maintenance.
Ryan (our tech) was very polite and considerate. He called prior to his arrival as requested because I have dogs, so I could get them in. He walked around and checked everything and treated our yard.
Teck is timely, courteous, and informative
Friendly people and they know what they are talking about.
Regular communication, no problems with bugs.