Customer Testimonials
Ease of use.
Yeah ... don't know much ... first timer ...
easy to schedule travel online
They understand when you are not a seasoned cruise taker and walk you through the process.
Quick, responsive, and kind!
Informative and friendly people
Very helpful agents.
Marisa made it easy
Very convenient
Janet was wonderful and very accommodating with my requests.
Easy to use.
When trying to book a flight and hotel through Concur I learned my company credit card on file was old after I made my reservations and received an e-mail saying "invalid card". I struggled getting the card updated since I only travel once or twice a year. Kathy (don't know last name but learned she was in Michigan) answered your customer service line the evening of 4-2-26 and was she able to walk me through the card update process so the reservation I had made earlier when through. Thanks for the friendly & helpful support!
Overall, the system was like ones I have used in previous employer systems.
Very easy to understand and use.
Easy to connect with a rep
So friendly! Booking travel can be really stressful, but the agent I worked with made it all very easy.
Everything! Easy, fast and efficient!
Reliable and easy to use
The system is consistent in its operation. I do not travel very much for business, so my experiences are limited.
Ease of scheduling!
Always prompt, professional service and easy to work with. Thank you for all you do!
Your customer service for the Signify team promptly responded to my request and resolved my issue quickly. Kaitlin Carpenter provided great service throughout the process!
Very easy to use
Ease of use to book my travel
Wonderful experience!
I appreciated the prompt responsiveness to my questions.
The associate made it easy to select my options and was efficient in getting everything booked.
This was an easy process. The only reason not a 10 was that I included a request for travel through Allegiant in order to have a direct flight to Orlando on my first request. Instead of receiving a reply asking for internal approval, I received a list of other flights. Then I was asked to provide the flights that I wanted to book. If I was recommending the services to someone booking flights on their own, they could probably just as easily do it themselves.
I liked the fact that after I booked my trip when I had a question via the chat, I was able to get and answer right away.
Ease of use