Customer Testimonials
Good communication and quick action
Mary Jo was a pleasure to work with. It wasn't an easy task and she had to work on several flight options over a few days before we were able to book. I really appreciate her tenacity and thoroughness.
Great timely response to request.
Polite and patient very helpful.
Thank you!
responsive and polite
The prompt issue resolution when I had trouble checking in at the hotel with my Confirma virtual card.
Direct communication and follow-up. Very courteous and professional.
ease of access, usage, and process
Once I was able to log into it thru Corewell Health, it was pretty easy. But that initial part was a gigantic hurdle.
It is very easy to use and if I have questions customer service is very accommodating and wonderful to work with. Thank you.
Easy check in service.
Your fast action
Easy to maneuver the site
Sandee was very helpful and professional. I told her where I needed to go, the date, the time I needed to arrive and what hotel I was staying in. I wish I had Sandee for all my, personal travel arrangements as well. Thank you!
The customer service and ease of process was outstanding,
Martha Hardy has been great to work with. Trustworthy, friendly and responsive.
very user friendly site. Thank you.
I have traveled using Fox Travel for over 20 years. I have always been happy, I always get great service, they set up all my business travel. I have had to call after hours a few times as flghts get canceled and they get me on the next possible flight and work quickly to help me. Thanks!
My agent, Marilyn daleidem, was thoroughly efficient, accommodating, and knowledgeable in setting up my New England cruise. I had to make many phone calls to her because of my lack of computer skills and she was very helpful.
The Fox Travel services provided various options, and the reservation was completed promptly.
Can book directly online.
Good thank you
Polite staff and nice, clean rooms.
Great customer service. I had to adjust my pick up time AND I needed to keep the car an extra day. Very quick to respond and hooked me right up. Thank you!!
Friendly and efficient!
I like the knowledge that they have, an the ease it was to book a vacation.
Valerie was nice and efficient
Customer Service rep was very helpful when I needed to change my flight.
For the most part, your travel advisors are available if we need them in the event that something during a trip changes i.e. flight cancellations or delays. Also, FWT provided group travel trip managers like Rose and Colleen have always been extremely helpful and fun to travel with. It would be nice to see a few more European shoulder season and Christmas market group trips offered.
We work with Terri. Terri is knowledgeable, friendly and through. Terri takes time with her customers.