Customer Testimonials
It's the required travel service for my work
Professional & effecient
I like the responsiveness of our rep.
Very friendly and professional representatives who make it easy to get travel arrangements in order.
Fairly simple process.
The booking agent, Matt responded to my request right away and had everything taken care of the same day.
Very helpful with finding my hotel and flight information.
Absolutely fantastic in all of my unplanned travel issues this year. Responsive, timely, professional, patient, and kind.
They were very accommodating and understanding.
Quick service with exactly what I needed scheduled.
Efficient.
I appreciate the prompt service and the support when travel issues arise.
easy to deal with
They are always quick to answer my questions
easy to use
The CSR was very helpful in having my flight changed.
Easy to work with - very responsive.
Great support during my first interaction with the travel service
On time. Friendly. Professional.
Efficiency
Did this transaction all on ConCur.
Fast, efficient.
Christy is WONDERFUL.
I was treated respectfully and Jay was super helpful in booking my complex flight itinerary.
Helpful, knowledgeable and timely service
Katie was SO helpful!
The main things are booking all of my flights with the same airline to make layovers less stressful, and the app makes it nice to have everything at my fingertips instead of trying to find the piece of paper or email.
I appreciated several things about our Fox World Travel services:
- **User-Friendly Interface**: The booking portal was intuitive to use. I was able to search for flights, compare prices and layovers, and book within minutes without needing additional instructions.
- **Flight Flexibility**: When I needed to adjust my travel dates, the system showed alternative options clearly. For example, I was able to change a flight to arrive a day earlier without any confusion or long wait times.
- **Responsive Support**: I had a question about seat selection and emailed the support team—someone replied within a couple of hours with exactly the help I needed. That responsiveness gave me peace of mind.
- **Clear Expense Tracking**: The itinerary and confirmation email included a well-organized breakdown of costs, which made university reimbursement straightforward.
- **Integration with University Policies**: It was reassuring that all the flight options were compliant with university travel policy, which saved me from having to double-check things like preferred airlines or travel time restrictions.
Overall, the experience was smooth, reliable, and made official travel much easier to manage.
Knowledgeable and friendly service.