Customer Testimonials
Good communication
Both agents I worked with were helpful, and quickly assisted me in making a larger booking for our clients. I appreciated how easy they made the process!
-Sarah @ M-B
Very easy to work with. Made a few changes without any issues.
Services are getting more integrated. Ability to capture receipts is good. Would be good to have a single system that took care of all business travel tracking and expenses
I like that it’s personal
I go through Concur but everything is timely and efficient. And the one time I needed support I was helped immediately, and the staff was friendly.
Very friendly and extremely helpful
Team members were able to help me with my airfare booking issues.
courteous and quick.
Great customer service! Easy to call in and change travel options. Great service and easy online booking.
Phone customer service was EXCELLENT.
Extremely informative and helpful. All the information provided in a clear and concise manner.
The process was simple and the agent that I worked with was very accommodating to get the travel plans set-up with the least amount of difficulty.
Real time follow-up when travel plans go awry.
easy to use
Good customer service and support. Prompt and helpful.
Always nice to have things taken care of before I get there
Easy to use - great customer service -
very helpful and polite
Efficient!
I think Taylor did an outstanding job of planning and setting things up for me, she answered all my questions and was very helpful with me making my decision on things, I would definitely go back to her again, she was great 👍 👍
Sherry Schmidt has been extremely helpful in booking a beautiful cruise for me and my family. She helped us set up everything from a Park and Ride, flights, and a cruise all within our budget. It totally takes the worry out of travel. Thank you, Sherry.
Thorough and complete bookings! Appreciate the timely dissemination of information regarding the details of our travel.
Knowledgeable staff, and easy to get a hold of
Not clear if this is a Concur or Fox thing, but ...
I had to request a $10 agent service to ensure i got credit for the unused United ticket credit on my plane reservation. I was unable to see it during checkout process but is was applied later after I submitted / agreed to all. No indication in the Concur help section how this is handled.
Basically a concern that I have to pay %10 for something that should be automatic .
THe credit did go through without drama when ticket was issued.
Friendly and great service overall!
very professional and thorough, answered questions and was attentive to my interests.
Prompt, professional, and quite helpful!
Mat was Great. He went out of his way to assist with our needs and helped to develop a flight plan to make our experience better!