Customer Testimonials
Expert and friendly service. Always on time.
Always on time
I have used Arrow when I lived in Knoxville for 20 years, and contracted them when I moved two years ago to Morristown Tn.
I can depend on the service to always be done correctly, and professional. I had the same rep all those years in Knoxville and that I can have the same rep that I started with in Morristown.
Any problems I’ve had in the past or recent, have been taken care of right away. I haven’t and won’t trust any other company except Arrow.
Vicky Byers-Edgemon
You guys are on time a do a thorough job.
Gabriel, the serviceman
who is polite, kind, punctual, knowledgeable, reliable and hard working.
Knowledge, very professional, understanding what they will be doing both inside and outside of the home. Office staff very professional and polite.
Ronnie Conrad
It was good
Very professional and efficient service.
very prompt and thorough, always ask what issues have arisen.
Prompt and efficient with good communication.
Great service and takes care of all pest issues.
PJ is great! She is knowledgeable and very friendly. Her attitude is always up beat and takes the time to listen to our concerns. I had spoke to Mercedes on the phone twice over the past year and she is very nice as well. Please give them this feedback. I think customer service is just as important as the service itself. Thank you!
Always timely and professional. Techs are friendly and knowledgeable.
First letter of the alphabet is of course an "A" which thinking of my school days meant excellent.
How appropriate our fav exterminator company ARROW begins with A and after all the years of their servicing our home they still get an A rating!!
Knowledgeable and accommodating office staff is supported by highly trained field personnel who are backed by specialist in multiple disciplines of rodent control. Learned this 1st hand earlier this year when squirrels in the attic required Arrows attention. Additionally, their work uncovered an issue with weathered plywood and shingles surrounding the fireplace chimney.
With that said I'm changing my evaluation to a A++
p.s. the additional plus sign is for my rep, Manny Renteria, whose simply the BEST!
Thorough and friendly
Always there when I have a problem.
Scott ( rate 10) is by far the best and most thorough tech I have.ever had over 38 years . Others were nice but others were rated between 3– 6.
Judge Al Emanuelli
On time.
Prompt and professional!
Prompt friendly service that’s knowledgeable to
What I need
Tom our exterminator
Prompt and thorough
Very satisfied!!
Very responsive, personal, and professional service. We've never had any bug problems since using your service. Our "Bug-Guy," John has been wonderful. Thanks!
Dependable, reasonably priced, prompt to respond to any concern I have!
Very friendly respectful professional employees who seem to genuinely care about doing the best job on our property! We’ve had you care for this property for 21 years & the previous property for 8 &1/2 years & always felt confident with your service!!!
The gentlemen was very courteous and helpful. Great customer service.
Excellent service, very professional
Polite, friendly service technicians. No bugs in my house!!
Always on time and accommodating to our schedule. We’ve been happy loyal customers for many years.