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Customer Testimonials
Everything
the lawn looks great
The only reason I gave you a 10 is because of Anthony Sproles Branch #5770 Anthony is awesome and so knowledgeable. With Anthony's help and knowledge we were able to get our lawn back this year. I get VERY frustrated when TruGreen tries to send another tech. I think TruGreen should continue to have customer that want to build a relationship with their customer to keep them with them. Service is 1000% better that way. Anthony knows my lawn he knows what we have gone through to get an astablished lawn again. He tells us what to do we do it and the next time he comes we reacess I was very frustrate this month when TruGreen once again tried to send someone else. They do not know that they need to call one hour to 30 minutes prior so I can be there to open the back gates. I can not leave them unlocked anymore since one of your other TruGreen guys left the gate open and my pets got out.. So Anthony know call and I will be there... Then we work together on what I need to do. Today TruGreen tried to do it again after I canceled the last time when they tried to send someone else.. I could not believe I received a call from Trudi telling me my service would be tomorrow and then 15 min later Anthony was at the house behind me. I yelled over and asked why he was coming back tomorrow instead of servicing today when he then told me he was not coming back tomorrow someone else was. I was FURIOUS. So he called his manager and had it changed and came over and serviced my lawn. How dumb is it to have another person come the next day when he was there behind me and we are on the same schedule. If I can not have Anthony then I may just have to look elsewhere to a company that assigns a service tech to you. I DO NOT WANT A DIFFERENT TECH EACH TIME. You have done this to my daughter and she is looking at other companies... PLEASE LISTEN to your customers. Do not get so big that we are just a number. I use trugreen because I like the one on one customer service.. I truly hope someone really reads these comments. Anthony is AWESOME. You are so blessed to have someone so knowledgeable
SOME BUSHES AND TREES RESPOND WELL TO YOUR TREATMENT.
AND SOME ARE PASSING AWAY.
I am very pleased with the job that TruGreen has done over the past several years. I would also love to be able to keep Terry as my service guy. He is a dedicated professional who takes great pride in the work that he completes.
Grass is green and shrubs are green like they are supposed to be
whenever i requested any repeat service i got it promptly. the regular service has kept my lawn free from weeds.
The techs are great and I like the summary of services format that is left at the residence.
We have definitely seen results by using your services.
The specialist, Lonnie, is great. He takes the time to go over what's being done and is very considerate.
Very good service
You always do a good job, are timely, and overall provide good service.
The service technician who provide service at my property is one of the best you have sent, Anthony Sproles is very knowledgeable reference your products and services and he has been very helpful in providing information and at all time has provided great professional service, thanks for a great job.
We were very satisfied with the service done by Mr. Terry C. Out of all the associates, Mr. Terry was the one who broke things down and made everything very understandable. If possible I would prefer Mr. Terry to come service our lawn as often as he can!
Tony Sproles" Branch 5770, was my specialist. He did a great job on my lawn. I think you should recognize him for his excellent performance.
Lawn looks great ..Joshua K. was very informative and helpful did not make me feel I was imposing on him with questions . Delightful helpful person . You guys need more like him.
I am very happy with True Green they are the best.
Seem like really good people. Techs are informative as well.
Blake Hughes did a great job. Marked each area with a flag to let me know the job was done properly.
Time will tell
Courteous
Consistent service and results
Good service
The consistency of the service
I like the calls to let me know when service will be performed. I like that technicians are knowledgeable and thorough.
You will come back if your service wasn't successful.
Cost effective service, text and voicemail notifications.
I like Terry C. as a supervisor. He has brought our lawn back to Excellent condition this year
My lawn looks amazing! Such an improvement in just 8 months.
Terry C #5770 is doing great job. i would to see less of the weed that grows frequently around my yard, they look like grass