TruGreen
8529 South Ave
Youngstown
OH 44514
United States

Customer Testimonials

Report a concern   April 27, 2022 — Rated 9 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Prompt, and attention to detail

Report a concern   April 26, 2022 — Rated 10 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Your employee was very friendly and professional. He paid close attention to the lawn he was spraying and reacted to areas that needed special attention Results will show his sincere interest

Report a concern   April 26, 2022 — Rated 10 out of 10 by Truman Boylen Your TruGreen Branch
What do you like about our services?

I got a call from your company about my service. I told them little problem I had, she was sending them out to correct it. She made note of it on my chart. Said they will put more chemicals on sidewalk area everytime to help.
Very nice lady and very understanding.

Report a concern   April 25, 2022 — Rated 9 out of 10 by L.H. Your TruGreen Branch
What do you like about our services?

Regarding my last treatment on 4/20/2022, it seems that everything went well, with one exception. And that is - I am not quite sure that there was an application on my lawn inside the chain link fence. I was not present during the entire application to witness the proceedings. However, when I checked the work after I had gotten home, there was a sign in the front yard as usual. But the gate in the back fence, which I had left unlocked, had not been locked upon the employee's exit. After the first previous application before this second one, the person locked the gate back up, as is indicated on my work order for each time, I am sure. But this time, the lock was exactly in the same position as I left it when I unlocked it on 4/19/2022 the night before. It made me wonder, then, if there was a reason that no application took place inside the fenced yard; or if there had been an application, why was the lock not locked again upon his leaving and one of those application white stakes not placed inside the fenced yard as well? I hope this is just an oversight. Not locking the gate back up when leaving presents a security problem for my property and house potentially. It is a big house and large wooded property surrounding it. This is an absolute MUST in future application procedures, or I will immediately cancel this service. By the way, the young man whom I met when he arrived was very personable and on time. Let's be sure our wires are not crossed somehow the next time. It would be helpful if your company could have THE SAME PERSON EACH TIME so this kind of problem has NO chance of recurrence!! Name removed

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

You have keep our grass in good condition. Get a lot of compliments on our yard from people.

Report a concern   April 22, 2022 — Rated 10 out of 10 by S.C. Your TruGreen Branch
What do you like about our services?

Always on schedule, very good people to work with on yard problems and my yard looks great.

Report a concern   April 21, 2022 — Rated 10 out of 10 by N.R. Your TruGreen Branch
What do you like about our services?

Denzell and Jaquan do an excellent job! I have watched them cover my entire yard in a very methodical way to ensure complete coverage.Hoping that continues throughout the summer and fall.

Report a concern   April 21, 2022 — Rated 10 out of 10 by K.M. Your TruGreen Branch
What do you like about our services?

The lawn looks wonderful!

Report a concern   April 20, 2022 — Rated 10 out of 10 by A.Q. Your TruGreen Branch
What do you like about our services?

I like the call ahead of service, I like that you seem concerned about my opinion on the service.

Report a concern   April 20, 2022 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

Was not here when service was performed

Report a concern   April 20, 2022 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

very good job my yard very green pretty thanks.

Report a concern   April 19, 2022 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

Always on time, always friendly.

Report a concern   April 16, 2022 — Rated 10 out of 10 by M.V. Your TruGreen Branch
What do you like about our services?

convenience

Report a concern   April 15, 2022 — Rated 10 out of 10 by B.P. Your TruGreen Branch
What do you like about our services?

Thanks for taking the time to straighten out my account. Have a good weekend!

Report a concern   April 14, 2022 — Rated 10 out of 10 by F.P. Your TruGreen Branch
What do you like about our services?

Good telephone skills

Report a concern   April 14, 2022 — Rated 10 out of 10 by S.C. Your TruGreen Branch
What do you like about our services?

Love the way my lawn looks. Already cut it twice.

Report a concern   April 13, 2022 — Rated 10 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

Great customer service.....

Report a concern   April 13, 2022 — Rated 9 out of 10 by Robert Leonard Your TruGreen Branch
What do you like about our services?

Grass is getting greener but still have some weed.

Report a concern   April 12, 2022 — Rated 10 out of 10 by Susan Haustovich Your TruGreen Branch
What do you like about our services?

If weeds happen to pop up within a 2 week period of my service, TruGreen will reapply the product until we are happy with the results at no additional cost,

Report a concern   April 11, 2022 — Rated 10 out of 10 by Yolanda Driver Your TruGreen Branch
What do you like about our services?

Great customer service

Report a concern   April 10, 2022 — Rated 9 out of 10 by N.L. Your TruGreen Branch
What do you like about our services?

My yard is dandelion free. I don’t have to lug bags of weed and feed to spread myself.

Report a concern   April 7, 2022 — Rated 10 out of 10 by M.D. Your TruGreen Branch
What do you like about our services?

My lawn is green already

Report a concern   April 7, 2022 — Rated 10 out of 10 by E.S. Your TruGreen Branch
What do you like about our services?

The ability to track and know when you’re coming and when you are actually at my house.

Report a concern   April 7, 2022 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

Always get a call before they come to do the lawn. The service guys are very nice and friendly.

Report a concern   April 6, 2022 — Rated 9 out of 10 by P.R. Your TruGreen Branch
What do you like about our services?

Good service

Report a concern   April 6, 2022 — Rated 10 out of 10 by Gary Konya Your TruGreen Branch
What do you like about our services?

I was not pleased that when the application was done on my back yard that it made a number of deep tire tracks in my yard. True it is a hazard of spring applications but the technician could have at least told me that it happened rather than me discovering it on my own.

Report a concern   April 5, 2022 — Rated 9 out of 10 by Dorothy Pacinda Your TruGreen Branch
What do you like about our services?

I have been with this company for years. I feel they are very trustworthy and have always taken good care of my lawn.

Report a concern   April 5, 2022 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

Want chick weed treatment!

Report a concern   April 3, 2022 — Rated 9 out of 10 by Gary Yonchak Your TruGreen Branch
What do you like about our services?

Service technician, Mike Hicks, was very personable, and explained product(s) used
and how he was going to apply it. Provided information in the event a reservice call
needs to be made.

Report a concern   April 2, 2022 — Rated 10 out of 10 by W.P. Your TruGreen Branch
What do you like about our services?

They were here when scheduled, I'm anxiously waiting to see what my lawn looks like this summer, but they were here when they said they would be.


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