Customer Testimonials
Local reps are very professional and knowledgable. One area for improvement would be in dealing with your sales/customer service individuals on the phone. After I agreed to go with TruGreen, I tried paying my bill using EasyPay and the information wasn't correct as far as the billing was concerned. I talked with my local rep again and he gave me a number to call. I ended up talking to 4 different people and had to call back as I was cut off. No one could seem to find my information. This was finally resoved after numerous phone calls and some frustration on my end.
yard looks good! !
John and Kevin (in training) were very informative and answered my concerns. Received an email that they were coming. My grass looks great for April. Thank you
We love the friendly people. You are helpful. Thank you.
Our lawn always looks great due to the service your people perform.
Name removed
21310 Addington Blvd. Fairview Park
Our lawn specialist Dean did a wonderful job. He is always friendly, and pleasant to work with. He answers all of our questions. Dean tailors the services to what our lawn needs instead of mindlessly going through the motions. My granddaughters loves him she sings jingle bells whenever she sees him.
Always check with us to determine what our concerns are before servicing our lawn and shrubs.
Your business lets me know when they will be coming to service my lawn. You leave a detailed message of what you did, and what you see with my yard and ways to improve it. You also try to talk to me when you show up to let me know you are there and if there are any issues that need to be addressed.
Good service and good results
Easy to use, friendly, knowledgeable.
Very sociable workers. Easy to talk to.Very polite. Treatments seem to work especially the lawn treatments; not to sure about the shrub treatments.
Personal concern: The prices of your packages are getting beyond my financial means. Next year, I am either going to have to cut back on the number of treatments (lawn, shrub, pest, etc), or discontinue your services.
Specialist name is Marcello Senegal and fertilized my yard this Wednesday morning.
He introduced himself and told me what he would be applying on this visit. Asked me if I had any questions. He was very polite and professional. He spent time applying the spray and covered every part of the entire yard.. Marcello was very professional a good representative of Trugreen
Great value, great service and knowledgeable.
Prompt
Guarantee
Yard is a mess right now, will reserve comments based on recovery. Thanks
My specialist, Alex Z, was very friendly and professional. It was a pleasure speaking with him today.
Very friendly gentleman spoke with me when he arrived. He was very polite!
My guy agreed to come after my lawn mowing. I thought it nice. Thank you, Capt Ted.
TruGreen is dependable and Technicians are friendly. I do have one concern, they were here last Friday, March 29th to treat my lawn with a liquid fertilizer and it rained that night and all day Saturday, did the liquid fertilizer do good or does my lawn need to be retreated???
always on time for services. Good product keeps my lawn green.
Steve Bishard was my service rep for my trees and shrubs.. He is knowledgeable and willing to share how to better my landscaping. He was willing to do what it takes to see I was satisfied with my services from TruGreen.
trugreen will stand behind their product and retreat areas as needed.
enjoyed my conversation with Steve Bichard when he was here for my tree and shrub service. He is knowledgeable and will to answer my questions to help me with my trees and shrubs. He asked me to call the office and leave a message for him if I have any further questions.
So far everything
Lawn appearance
convenient; respectful;
My service tech, Dave Sutton, spent an additional 30 m inutes with me explaining ways to help my lawn. Very appreciated.
On 3/25/19 John Pack applied fertilizer to our lawn. I met him when he arrived and found him to be very friendly and informative. He did an excellent job and I would like him to be the specialist who services our lawn for the rest of the season
Stick to schedule