Customer Testimonials
Specialist John Pack is friendly and does an excellent job
Hey guys, happy so far with your services. Remember I have 16 cameras around my house. Not for you guys, however it does allow me to see if all areas were hit. I know one of your guys could be having a bad day once in a while, we are only human, I just want to be certain that I am getting what I paid for. This is the 1st year I have used your company. So far,So good, before I write up a great review. As with anyone trust has to be earned. Please just be certain when the different people show up to treat my property that (all) areas are being treated. Thank you, sincerely, Matthew Last name removed, 917 Baldwin Ave., Elyria, Ohio, 44035. Phone number removed.
Service people (when I get to see them!) are polite and do a good job. Yard has consistently looked better since we started using your lawn program. We appreciate TruGreen.
Service man very friendly and polite. I like the call the day before so we can cut grass prior to service.
Your service is 2nd-to-none!
Just wanted you to know how pleased we are with TruGreen's service this year. Our tree lawn, shrubs and bushes have never looked better. Stephen Bishard treated our bushes and ground cover today for bugs and pests. I asked him if he could take a look at my back patio. He was very willing to and recommended a home remedy to get rid of a pest (he thinks slugs) eating one particular plant. He was very helpful, friendly and efficient. He was done in no time.
Thank you very much,
Judy and Dave Hart
Specialist #32980 Michael Ammons is absolutely the best. He deserves recognition for his customer service skills. He always knocks and says hello and comments on things he remembers about my house and yard. Very friendly and pleasant to have provide my service. Great job Michael.
Friendly helpful staff and my trees and bushes look great
The personal service I receive from the supervisor.
great follow up ,and FEEDBACK.
You keeping my lawn looking fantastic despite two Golden Retrievers efforts to kill everything!
My technician ( I am quite sure his name is Michael) is very friendly and courteous. He is a diligent worker and I enjoy conversing with him each time he comes to service my lawn. Lawn looks very good this year although I give some credit to the rain!
Polite service men and our lawn looks great!
My lawn looks terrific
My service specialist,66481 John Pack,has continually done an outstanding job when he comes here. John explains what he is doing and why,he is polite, he comes in and does his job,asks if everything is okay and off he goes. I had a small issue non related to Tru Green with my yard and they helped me to fix for free! Outstanding customer service
Very responsive staff and perform the job carefully and accurately.
Last week we had our tree and shrub service. We have to commend the specialist Stephen Bishard for spending the time to explain a problem with our crab tree. He was very helpful and answered all of our questions. He is an excellent specialist!
Stephen Bishard #9632
We commend him on his knowledge and ability to help us. Keep him on...he is great!
very professional
I just recently fill out this same request. Please check your files.
Our service specialist continues to report that our lawn has not started to grow yet this year and will begin to green up as the temperature increases. In fact, our lawn has been growing so fast in some sections that I can hardly keep up with the mowing. It also has never been greener!
Whatever has been applied to it thus far seems to be working quite well.
Herb Last name removed
Whoever does our trees and shrubs is very thorough. He writes us a note and updates us on how they are doing. That is a personal thing he does and is very considerate.
With all the rain we got so far this year, it is pretty easy to delay the service until my yard dried up.
The chemicals used seem to do a good job of controlling weeds and keeping the grass looking healthy.
Trugreen calls before coming to your house. If there is a problem being either the spray did not work or there are still bugs Trugreen will come back and reapply spray without a charge.
This was the first time we met, Joe, the specialist. He was VERY courteous and took the time to explain what was done that day and the upcoming applications.
You are very prompt providing services!
Lawn looks good!
Our lawn looks good again!
Service is prompt and effective
Lawn looks good