Customer Testimonials
Lawn expert was thorough and friendly and did a great job.
Exceptional customer service and outstanding lawn results.
the professionalism of the techs , they leave a card when they finish, ,verifying the work they have done. to me this is a safeguard if they have gone to the wrong address, which has actually happened to me.tru green resolved this matter to my satisfaction because the address that was serviced wasn't mine.
Professional and customer-service oriented.
Our service representative was courteous, professional, and thorough.
I like the fact that after they spray for weeds there are usually gone, but if we do have a problem which is rare, they come back out and do it again. People are always friendly and eager to please. We've had the service for 15 years and are very happy with it.
The professionalism of the law care professional that vists and maintains my yard. He is a very good communicator, and always explains the service. Plus if there is ever an issue Trugreen responds very fast.
Our lawn is looking so much better since you started to care for it.
30 years relationship
You do a nice job lawn looks great keep up the good work
Results
On time visits. Products work very well
We are always informed when you are coming and the grass looks great!!!
With the services provided by true green our lawn has done better. And this year with the program after the drought last summer it is coming back. All the associates have been so helpful. This is why we stay with true green
I have a great service technician named Barney Blair. He does a fabulous job and my lawn looks great also.
Last year I had quite a bit of problems with your company and was going to return to the company I had used for the last 15 years. I changed to you because I wanted the BEST!
My yard burned up last year because whoever I was telling that I did not need fertilizer, because we had rain told me it would not hurt my yard! They did come out in October with a commercial aeration machine and could not complete my entire yard because the machine was to big. In November they sent a machine for a normal yard and two men that were very gracious to redo the places that were missed.
This spring I had many bare spots because the seed did not work.
After speaking to Angie Rossi and explain why I was leaving your company she sent supervisor,Brad (don’t know his last name) out. He then scheduled a spring slit seeding for our yard. Robert Battaglia did this in April and said I should see results in about two weeks. As our weather has been cold and rainy I expect it to take longer.
That I have the same person (Mike) most (should be always) apply the applications to my lawn. It just gives me the assurance that the job will be done properly.
First name removed
I had quite a bit of problems with your company last year and was going to go back to my old company. I had been with another company for 15 years, but decided to go to the best!
My yard had burned up because whoever I was telling that I did not need fertilizer, because we had had no rain told me it would not hurt my yard!!!!! They did come out in Oct with a commercial aeration machine and could not complete all of my yard because the machine was to big In November they sent a machine for normal yards and two men that were very gracious to redo the places that were missed.
This spring I had many bare spots because the seed did not work.
After speaking to Angie Rossi and explaining why I was leaving your company she sent Brad (don't know his last name) out. We explained our problems to him. He then scheduled a spring slit seeding for all of my bare spots. Robert Battaglia also was very good and said I should see results in about two weeks. As our weather has been cold and rainy I expect it to take a little longer.
Angie, keeps sending me texts to find out what is going on, is a keeper as are Brad and Robert.
I would suggest that customers be able to contact the people that are coming out instead of going through a person in Timbuckto that has no idea what the weather is in Ohio.
Thank you for caring.
Name removed
I appreciate the heads-up as to when you will be coming.
My lawn has improved considerably since using your service.
Tru green has been amazing & consistent throughout the years! My nephew agrees. We have a corner house that's always cut and we owe you all the compliments received! thanks for excellent customer service!
Willie Thomas & Name removed
My lawn is thick and green. I went with another lawn fertilization provider for the season and I could easily see the difference, with more bare spots, bad drought tolerance, and grass pretty much yellow all winter. I fired them and re-engaged TruGreen, and my lawn is back to its gorgeous self, with no dandelions and fast growth. I won't make that mistake again.
You guys offer consistently great service! Out lawn looks great.
TruGreen is top notch quality and service for my lawn.
like the appearance of my yard since you have been treating it for the last 2 some years
You are always on time.
TruGreen always responds to questions and problems we have had over the years
Quality products that are applied when and where needed. A prior lawn service was burning out our lawn with poorly timed lawn applications.
Your local Service Representative (Ed) is very personable, knowledgeable and helpful with suggestions for our lawn.
Easy to set up service.
Very professional. Always show up when scheduled, barring bad weather. I like the call-ahead calls prior to the lawn service.
Efficient, products used because my lawn looks beautiful