Customer Testimonials
it"s well done
It's great to be outside with no mosquitoes on my wooded property.
Your team is always on time, I get phone updates when they r coming, & your products work.
We like that our serviceman, Rickey Fluker, takes the time to knock on our door to explain what he is doing and to advise us about our lawn. He's a good worker and we feel blessed to have him assigned to us for so many years!
Prompt service, good follow up feedback
Your professionalism and how nice my lawn looks!
Schedule is on time & communicated promptly! Written summary of what is done & recommendations!
Good Product, reasoable cost.
timely considerate service
Everyone has been professional and efficient, and my yard looks so much better.
It's easy to get in contact with Mark the manager of this area.
You always come when scheduled!
You address any issues quickly.
The associates are courteous and knowledgeable.
If something goes wrong the company is willing to correct it.
professional crew.
Very responsible and efficient.If there is a call back your company responds immediately.My contact person, Lisa Davis, makes sure my requests is addressed.
Making sure the customer is satisfied
Your service technician, Daniel was the best we've every had. He stopped and interacted with me. Answered all of my questions and was very friendly. Unlike the past specialists he performed the application and then made his report. My hope is that Daniel remains are specialist for this season.
They are always on time and do a great job. If I have any questions, they answer.
1. You call and let me know you are coming one day before.
2. The operator usually touches base with me and announces that he is in the yard.
I appreciate this little courtesy
Advance notice of service. Ease of renewal of service. The detailed receipt of service completed along with suggestions to help improve my lawn..
Discrete
Great job. Can't get ahold of the local office.
Service quality performance
Prompt service
I like that the service continues yearly without my having to call each time. The technicians are respectful and professional on approach. My lawn looks great from summer to fall.
Good communication. Friendly and Knowledgeable technicians.
Hi,
The first 3 applications this year are 19-0-5. My front yard is a new lawn, the backyard is old/established. I made a point of informing Trugreen, when I contracted this year, and let the 1st application tech know that the front was installed in September '23. Since the same 19-0-5 mix is being used on both I'm concerned about assuring the new grass is getting properly fed to promote root establishment. The all of it looks good, imo, but I'm still concerned about the new grass. Please let me know how this mix promotes root growth.
Thanks,
Art