TruGreen
6636 10TH AVE SW
Rochester
MN 55902
United States

Customer Testimonials

Report a concern   October 6, 2017 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

I don't have to call you. We are on your schedule

Report a concern   October 6, 2017 — Rated 10 out of 10 by D.C. Your TruGreen Branch
What do you like about our services?

This rainy morning Anthony knocked on my door and greeted me with a big smile. Using his customer service skills he; introduced himself, used the company's name, maintained excellent eye contact, and explained his plans for aerating the lawn. Following the lawn treatment he again knocked on the door. Using his professional skills, he explained how he seeded the lawn and noted a difficult area to treat due to tree roots. Anthony thanked me for using TRUGreen and wished me a nice day. The exchange ended with his friendly smile.

Report a concern   October 5, 2017 — Rated 10 out of 10 by R.G. Your TruGreen Branch
What do you like about our services?

Doing OK!!!

Report a concern   October 5, 2017 — Rated 9 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Had an issue with my grass being burned to excess fertilizer being spoiled on my yard. Took a couple months, but a very nice woman in customer service really went out of her way to try to assist and make it right.

I had a hard time giving you a 9 because of this, and the fact that your process of having a service manager follow up is complete crap. This needs to be improved.

Your customer service team took it the extra yard to retain me as a customer.

Report a concern   October 5, 2017 — Rated 10 out of 10 by S.R. Your TruGreen Branch
What do you like about our services?

The lawn looks lush. There are wweeds at the edges
'

Report a concern   October 4, 2017 — Rated 10 out of 10 by E.S. Your TruGreen Branch
What do you like about our services?

They call and let you know when they are coming . Never leave a mess behind.

Report a concern   October 4, 2017 — Rated 10 out of 10 by S.J. Your TruGreen Branch
What do you like about our services?

Friendliness. Reports. Evaluations.

Report a concern   October 4, 2017 — Rated 9 out of 10 by J.A. Your TruGreen Branch
What do you like about our services?

Our lawn looks great after the treatments we have had this year.

Report a concern   October 3, 2017 — Rated 9 out of 10 by D.L. Your TruGreen Branch
What do you like about our services?

Good communications...when they are coming and what they have done

Report a concern   October 3, 2017 — Rated 10 out of 10 by D.Y. Your TruGreen Branch
What do you like about our services?

Quick response by phone and/or email to questions and concerns.

Report a concern   October 3, 2017 — Rated 9 out of 10 by T.B. Your TruGreen Branch
What do you like about our services?

I want to send a special thanks to Anthony Banks who came to my home today and fixed/resolved the problems that occurred last Friday, Tony was very pleasant, understanding and did a great job in finished the areation of my year that did not get done right last week. He is a very good employee, your luck to have him on your team, Thanks Tony!

Report a concern   September 28, 2017 — Rated 10 out of 10 by K.M. Your TruGreen Branch
What do you like about our services?

Convenience of services.

Report a concern   September 27, 2017 — Rated 9 out of 10 by A.T. Your TruGreen Branch
What do you like about our services?

You run a very professional operation. I like the notices before and after service is provided and the different billing options.

Report a concern   September 27, 2017 — Rated 10 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

The call telling us when you are coming.
It's very helpful since we have a dog.

Report a concern   September 26, 2017 — Rated 10 out of 10 by E.T. Your TruGreen Branch
What do you like about our services?

It works well!

Report a concern   September 26, 2017 — Rated 10 out of 10 by R.J. Your TruGreen Branch
What do you like about our services?

Advance notice of service call

Written report of what was done

Report a concern   September 26, 2017 — Rated 10 out of 10 by V.B. Your TruGreen Branch
What do you like about our services?

you are freindly

Report a concern   September 21, 2017 — Rated 10 out of 10 by J.T. Your TruGreen Branch
What do you like about our services?

I think your over priced and your insect program do not work all your program are over priced.

Report a concern   September 20, 2017 — Rated 9 out of 10 by S.K. Your TruGreen Branch
What do you like about our services?

Convenient and well done.

Report a concern   September 19, 2017 — Rated 10 out of 10 by L.M. Your TruGreen Branch
What do you like about our services?

Suits me.

Report a concern   September 18, 2017 — Rated 10 out of 10 by A.P. Your TruGreen Branch
What do you like about our services?

They have done a GREAT job on all of my lawn and i have ALL of the services!

Report a concern   September 15, 2017 — Rated 9 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

I like the feedback after services on what I can do to help my lawn look better

Report a concern   September 13, 2017 — Rated 10 out of 10 by V.S. Your TruGreen Branch
What do you like about our services?

The fact that I do not need to be home when the service is done. That it helps our lawn look green and weed free and great.

Report a concern   September 13, 2017 — Rated 9 out of 10 by A.L. Your TruGreen Branch
What do you like about our services?

When TruGreen services our lawn I am informed what is being done and what type of results I should see. I am also given information on what I can do to maintain a nice looking lawn.

Report a concern   September 11, 2017 — Rated 10 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Dependable

Report a concern   September 10, 2017 — Rated 10 out of 10 by D.D. Your TruGreen Branch
What do you like about our services?

You have really helped my yard this year. I am going to give you another year and see where it ends up.

Report a concern   September 9, 2017 — Rated 10 out of 10 by C.A. Your TruGreen Branch
What do you like about our services?

I like the associate that performed the last service. Very patient and very attentive.

Report a concern   September 8, 2017 — Rated 10 out of 10 by S.L. Your TruGreen Branch
What do you like about our services?

I appreciated getting a date of service call. The young man was very pleasant and seemed to do a good job. His name was Dalton Wrage from branch #5020

Report a concern   September 2, 2017 — Rated 9 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

I don't have to do the lawn !

Report a concern   August 30, 2017 — Rated 9 out of 10 by K.H. Your TruGreen Branch
What do you like about our services?

Prompt service. My lawn looks great.


Privacy Policy