TruGreen
1949 Brandon
Tyler
TX 75703
United States

Customer Testimonials

Report a concern   June 19, 2020 — Rated 10 out of 10 by R.N. Your TruGreen Branch
What do you like about our services?

Scott Medcalf was personable and concerned about my needs

Report a concern   June 5, 2020 — Rated 10 out of 10 by Susan Ash Your TruGreen Branch
What do you like about our services?

I like being able to talk to our specialist, John Messatzzia, about our lawn. He listens, understands, explains things, is knowledgeable and on top of that, he's friendly and professional.
Our lawn was completely overhauled last season and our landscaper used hydroseeding which my husband calls "hydroweeding". John has done wonders for us so far and we're looking forward to a much healthier lawn this season.

Report a concern   June 2, 2020 — Rated 10 out of 10 by M.K. Your TruGreen Branch
What do you like about our services?

TruGreen keeps our yard and trees looking good!

Report a concern   June 2, 2020 — Rated 10 out of 10 by Mary Cole Your TruGreen Branch
What do you like about our services?

My yard is looking very good. We have some more work to do however John at TruGreen has done an excellent job.
Mary Cole

Report a concern   June 2, 2020 — Rated 10 out of 10 by Herman Franks Your TruGreen Branch
What do you like about our services?

I have found that my guy that service my yard knows exactly what he is doing. His name is Michael. I really don't want anyone but him to service my lawn. He took care of a patch of grass bear I had been trying to get rid of. No one else that came out had any luck in getting reed of them. So yes I would recommend TruGreen.

Report a concern   May 30, 2020 — Rated 10 out of 10 by Trace Blankenship Your TruGreen Branch
What do you like about our services?

I had tremendous amounts of weeds and bare spots this season, even after a full year of service by TruGreen last year. After this years initial 2 treatments I wasn't seeing any improvement, so I asked for a re-treatment and a different tech. Michael came out and was able to identify right away what had happened, and started to correct the issues the first tech caused by undertreating my yard. He explained the issue and apologized/took responsibility (gave no excuses). They still have a ways to go to get my yard back into shape, due to the first tech neglecting it so badly, but I believe the current tech knows what is needed, and is doing everything he can to get it looking good, it already looks much better. Mistakes will happen, and every company has their issues, the way they own up to them and fix them is what determines the type of company they are. So far thanks to Michael I feel like they are working hard to correct the previous mistakes. Only time will tell if they are successful, or if it happens again in the future.

Report a concern   May 28, 2020 — Rated 9 out of 10 by Allen Brown Your TruGreen Branch
What do you like about our services?

Services have been provided as promised and in a professional manner. Polite, friendly, presentable service technicians arrive on schedule in clean uniforms.

Report a concern   May 27, 2020 — Rated 10 out of 10 by L.D. Your TruGreen Branch
What do you like about our services?

Your employees who come and provide the services have all been extremely respectful. They’ve all been very knowledgeable about your products and how they will help my lawn. I’m very glad I decided to buy your service as things seem to be working out very well, my lawn has improved!

Report a concern   May 27, 2020 — Rated 10 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

Your servicemen take time to actually engaga in conversation about the laen.

Report a concern   May 25, 2020 — Rated 9 out of 10 by P.M. Your TruGreen Branch
What do you like about our services?

The employees are always nice and friendly and informative. They let you know when they are coming each time.

Report a concern   May 13, 2020 — Rated 10 out of 10 by M.K. Your TruGreen Branch
What do you like about our services?

So far my lawn looks better and definitely the mosquito defense.

Report a concern   May 12, 2020 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

Great service and great reps

Report a concern   April 29, 2020 — Rated 10 out of 10 by Jale Fonvielle-Baughman Your TruGreen Branch
What do you like about our services?

Lawn Care Technician was thorough and courteous.

Report a concern   April 24, 2020 — Rated 9 out of 10 by G.W. Your TruGreen Branch
What do you like about our services?

They do what they said they are to do

Report a concern   April 7, 2020 — Rated 10 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

Looks like your guys are doing a great job. I know we had some issues some time ago, but we appreciate your efforts and meetings personally with your service supervisor. Things are really looking great! Thanks!

Report a concern   April 1, 2020 — Rated 10 out of 10 by D.W. Your TruGreen Branch
What do you like about our services?

Always know in advance when a treatment will take place.

Report a concern   March 18, 2020 — Rated 10 out of 10 by S.L. Your TruGreen Branch
What do you like about our services?

On time, diligent, professional.

Report a concern   March 9, 2020 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

Scott Medcalf is a true professional! Very polite and explains everything in detail. He sprayed my lawn for weeds and said I would notice the change in 7 to 21 days. As he said on the weeds started showing signs of the spray taking effect on the 7th day!
I would say he is a valuable asset to your company!

Thank You!

Name removed

Report a concern   March 9, 2020 — Rated 10 out of 10 by J.N. Your TruGreen Branch
What do you like about our services?

Prompt, reliable and it works.

Report a concern   February 27, 2020 — Rated 9 out of 10 by M.P. Your TruGreen Branch
What do you like about our services?

Great customer service. If my lawn does well this year I will definitely continue service.

Report a concern   February 26, 2020 — Rated 10 out of 10 by K.D. Your TruGreen Branch
What do you like about our services?

We have used tru Green for approx. 10 years.

Report a concern   February 26, 2020 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

Excellent employees ...

Report a concern   February 25, 2020 — Rated 10 out of 10 by J.T. Your TruGreen Branch
What do you like about our services?

easy and at a good value

Report a concern   February 25, 2020 — Rated 10 out of 10 by Kenneth Garland Your TruGreen Branch
What do you like about our services?

Very knowledgeable & efficient.

Report a concern   February 23, 2020 — Rated 10 out of 10 by Melinda Rook Your TruGreen Branch
What do you like about our services?

You take care of all our lawn needs and we don’t have to think about it. And I love being able to sit outside without mosquitos!

Report a concern   February 20, 2020 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

Show up when you say you will, and perform the work required

Report a concern   February 20, 2020 — Rated 9 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

Service is good. I like the fact that I can choose the particular services I get, and have the opportunity to supplement some of the services myself - particularly if I need to put down granular "feed and weed".

Report a concern   February 20, 2020 — Rated 9 out of 10 by E.H. Your TruGreen Branch
What do you like about our services?

The regularity of the servi each month.
But why is my neighors law green and mine is yello (dry), He asouses your servce.
Should I worry?
Thanks for yur explanation.
Name removed

Report a concern   February 20, 2020 — Rated 10 out of 10 by D.N. Your TruGreen Branch
What do you like about our services?

Very professional

Report a concern   February 19, 2020 — Rated 10 out of 10 by Carl Long Your TruGreen Branch
What do you like about our services?

Jerry Willis from branch #5093 put in a long day. He got to my house around 6pm almost dark, but he did not rush through the application and I am very happy at how well he covered the yard. It started raining about 10 hours after the application so I hope it had time to work on the weeds.
Thanks Jerry

Carl Long
11441 Willow Oak Dr.
Flint, Texas 75762


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