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Customer Testimonials
It saves me a lot of work in my landscape.
He was courteous and did a good job.
Love TruGreen. My lawn always look great and trees and shrubs look good.
you answer questions. you're open to greeting customer.
I LIKE THAT THEY WILL COME DO THE LAWN EVEN WHEN I'M NOT HOME.
On schedule efficient.
It takes longer to judge the result of your service then the time between the service and your request for a judgement. But over the years, I'd say it is pretty good. Keep it up.
It helps my husband keep weeds under control without having to do it himself.
It is more convenient to have the Trugreen treat my lawn then to do it myself and it costs about the same as what I would pay anyway.
The convenience and the quality of your products not to forget your excellent service people.
The punctuality in having the service and the change in my yard. Thank you
The product is great!
I have to be honest, I LOVE TRUGREEN "when" they come and apply the product. I have seen in years past where it really works, BUT (and it is a BIG BUT) I have had 2 years in a row now that they haven't come when they said they would (or not at all for several treatments), then the money is WASTED. Yes, they gave me credits to "make up for it" but, to be honest, I would rather have a beautiful looking yard than my money returned.
As for administratively, I have had the same types of issue. I have been on the phone with someone who looked into my problems, took my payment and ... then, NOTHING...no payment ever applied. BUT, then I got "Jennifer B." from Customer Service and she tried to figure out what happened and she followed through over a series of a few weeks all the way until resolution of the problem and made it all worth the headache. She was great!
In a nutshell, when they come, THIS IS THE BEST SERVICE OUT THERE. Just follow-up and make sure they actually come on schedule.
Also, "Jennifer B." was FABULOUS and someone who I would hire in my business if she were looking for a job. She followed through to the end and I, as a customer, really appreciated it! Thank you, Jennifer! A great employee!
Green lawn without weeds
Good service.
The result of the service made my lawn look amazing which is why I kept the service. The only issue I has was I had to keep reminding every service tech with the exception of the first tech and the last tech to do my backyard. I do not know why this was an issue as I never asked to not have the backyard serviced as well. The techs were very nice and did it without issue but the fact I had to sit watch to see if they would go to the backyard without me telling them to was very irritating and rather unprofessional in my opinion. If I chose this service next year I hope this will not be an issue.
Your people come to my house on schedule and alert me beforehand. I had to change two appointments, and that worked out great since your company followed up and rescheduled. I'm new to the service and so will know more next spring/summer (if my grass is green and weed-free). Thanks.
It works keeps the lawn green and weeds gone
Notifications about upcoming service.
We just had our fall lawn treatment and I must say the specialist was amazing !! I wish all of your tech handle them self as professionally as he did!!! His name was Dennis Clark
Great service!
Trugreen always provides good quality service.
TruGreen has been great.
I know my yard will be taken care of
I don't have to think about it
quick, easy and effective
Clear communication and contact. Very reliable. Good results.
The good people who work for you.
You will return to update anything I ask to have redone, or that has been missed.
Thanks for helping my lawn look so beautiful. It’s very green and weed free.