Customer Testimonials
Recent interaction has convinced us that your services are customer-focused. While we are not the technicians we rely on the integrity your employees project in the delivery of the services. We feel we are receiving top notch care and attention.
I have been a Tru Green customer for years. I moved from Kannapolis, NC last September to Salisbury, NC and started my new service today. My specialist is Michael Aldridge. He is as nice as can be and very knowledgeable. I will always have Tru Green. You have always made my lawn beautiful and this new yard is going to require a lot of work, but I have no doubt what it will eventually look like. Kudos to your wonderful company and my new specialist, Michael!
Very Professional and Help me keeping my yard green!
Really has my grass looking good
The services are very convenient and the service employee, Michael Aldridge, is very polite and knowledgeable.
My specialist did a great job today. His name is Charles Perdue 76654 and I was very happy with his completion of the job. Thank you Charles!
Your service technician was at our home 4/12/2018 and did a very good job of treating our lawn and he was extra courteous and professional.
I have a weed that is very hard to control and has new growth between visits. The technician who does a great job by the way (Adam Weisse) mentioned to my son that he was informed that I had mentioned violet as the main problem in my lawn. Although I have violet the main culprit I have is either dollarweed or dichondra and a great portion of my lawn is covered by the end of summer. I can see the effectiveness of the treatment afterwards but I have a lot of new growth before the next treatment. Any assistance or recommendations would be greatly appreciated.
Also after I signed up I made a recommendation to a coworker and he and his neighbor have since become customers.
My Tech is Robert Crummett. He was very proffesional and polite. He answer all the questions I ask and broke everything down so I could understand it . \He sprayed my lawn with crabgrass preventer and told me how long to wait before watering it. Very nice Guy.
On time and do what was prescribed. No questions, no need to be here. Reliable service so far.
First year and I am very happy so far. TruGreen has gotten grass to grow where I have not been able to for 10 years.
Always professional and accommodating.
As long as my yard stays green and weed free like it has I'm happy! Thanks TruGreen!
Cost effective
Like the reminders via voicemail
Has improved our lawn.
Safe for our dog.
Takes care of lawn, trees and shrubs
Thanks!
Service person, Chris Pender was great. Answered all my questions and was very friendly. Would like for Chris to continue our service.
I’m not doing the work
This was only my first service, so I cannot comment on the results. However, Desi Henry took his time and did an excellent job covering all areas. Even the area on the other side of the fence at the back of my yard.
The service man was very nice and helpful
I do not have to do it
My lawn has gotten remarkably better over the last few months. I have to credit TruGreen.
The Trudy system seems to have gotten better. When I have called in the representatives have been nice
The advance notice
The specialist chris pender was polite and friendly
When I received the automated call regarding service scheduled for the following day I immediately returned the call to ask for an analysis of the bare spots particularly in the backyard. The customer representative entered the request but the technician did not write anything about it in the material that he left for me after his servicing. I am very concerned about one area in the back that was healthy last season but is practically bare this year even after aeration and seeding last fall. I would really appreciate a follow-up on this request. I have had TruGreen for years and am usually very pleased with the results. Thank you - Name removed
Our Trugreen specialist is Michael Aldridge, branch #5045. This was our first visit using Trugreen. If your products/services work as well as your specialists, we will be very satisfied customers! Michael explained what he would be doing from first visit to the last one of the year. He answered all my questions, and I had many, to my satisfaction. I'm looking forward to a beautiful lawn.
Willingness to satisfy
Stephen Withers was very patient and knowledgeable about the products he sold.
He took his time with me and answered all my questions.
He did a great job!!!
Shawn Siesay serviced my property 3/28/18 and he was very kind when he greeted me and also knowledgeable about tthe service he was about to perform ..
He did a great job!!
Your service techs are very friendly and knowledgeable. Your company will re-do a service call if I'm not satisfied. I also like the advance calling you do to let me know when you will be coming out.
Reliable and effective service. Very friendly and knowledgeable technicians.
Knowledgeable, people that make every effort to take care of my yard as if it was their own.
your lawn treatments work!!!