Carolina Region
240 James Jackson Ave
Cary
NC 27513
United States

Customer Testimonials

Report a concern   October 10, 2023 — Rated 10 out of 10 by Hakeem Moore Your TruGreen Branch
What do you like about our services?

Professionalism and quality work.

Report a concern   October 10, 2023 — Rated 9 out of 10 by J.F. Your TruGreen Branch
What do you like about our services?

The service seems much better than it was ten years ago, when we last used it.
The technicians seem to care more. Not just put products on and leave in 10 minutes.
More knowledgeable and committed to good lawns and bushes.

Report a concern   October 10, 2023 — Rated 10 out of 10 by P.T. Your TruGreen Branch
What do you like about our services?

Regular visits with updates

Report a concern   October 10, 2023 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

Timely reminders of when my service is due. Comprehensive description of services provided along with bill. Courtesy of individuals who provide the service.

Report a concern   October 10, 2023 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

Notifications

Report a concern   October 10, 2023 — Rated 10 out of 10 by K.K. Your TruGreen Branch
What do you like about our services?

It works

Report a concern   October 10, 2023 — Rated 9 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

High levels of communication.

Report a concern   October 10, 2023 — Rated 10 out of 10 by C.F. Your TruGreen Branch
What do you like about our services?

Very professional and friendly....thank you!

Report a concern   October 10, 2023 — Rated 10 out of 10 by O.H. Your TruGreen Branch
What do you like about our services?

You show up and let me know whats going on

Report a concern   October 10, 2023 — Rated 10 out of 10 by E.O. Your TruGreen Branch
What do you like about our services?

Effective, efficient, on time.

Report a concern   October 10, 2023 — Rated 10 out of 10 by Ray Phillips Your TruGreen Branch
What do you like about our services?

My grass is improving nicely

Report a concern   October 10, 2023 — Rated 10 out of 10 by Robert Cobb Your TruGreen Branch
What do you like about our services?

what I like these past 2 years is the consistency in service and of course the results relative to it. their product and its application process works perfectly and as advertised.

Report a concern   October 10, 2023 — Rated 10 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

I like the willingness of employees to help I improve your lawn .

Report a concern   October 8, 2023 — Rated 10 out of 10 by B.M. Your TruGreen Branch
What do you like about our services?

Zach Hilburn did a great job with the last 2 service treatments and he is friendly/easy to talk with. He answered all my questions. Highly recommended!

Report a concern   October 8, 2023 — Rated 10 out of 10 by L.M. Your TruGreen Branch
What do you like about our services?

Shannon is very reliable, professional and effective. We look forward to his visits.

Report a concern   October 8, 2023 — Rated 9 out of 10 by T.L. Your TruGreen Branch
What do you like about our services?

Seems to be well organized

Report a concern   October 7, 2023 — Rated 10 out of 10 by F.C. Your TruGreen Branch
What do you like about our services?

I had areating services and over seeding and do not see grass growth, do see plenty of weeds, would like to speak to someone about the condition of my lawn and future treatments??

Name removed

Report a concern   October 6, 2023 — Rated 10 out of 10 by G.L. Your TruGreen Branch
What do you like about our services?

I hav had only 1 treatment so far and hope to see some results soon.

Report a concern   October 6, 2023 — Rated 10 out of 10 by P.O.A.O.C.C.P. Your TruGreen Branch
What do you like about our services?

We have seen the improvement in our community. The service, dependability, and professionalism are always present. The price is comparable, but the customer service is awesome! Our technician that comes out, Ross Stanley, is an asset to your team!

Report a concern   October 6, 2023 — Rated 9 out of 10 by J.L.H. Your TruGreen Branch
What do you like about our services?

I especially like the tree and shrub treatment program and the faithfulness and professionalism of the agent, MS. Brenda Payton.

Report a concern   October 6, 2023 — Rated 10 out of 10 by T.B. Your TruGreen Branch
What do you like about our services?

Brayan Pocasangre was our technician for Aeration and Seeding. He did an excellent job.
Thank you, Brayan.
On another topic - The information about square footage as listed on today's work ticket is wrong.
When a supervisor called to discuss the size of our yard, she was using information that she found on Google Maps for our address. ( 6145 sq. ft. ). That might be for our front and back yards. However, we are only getting lawn service for the front yard and that is less than 2000 sq. ft. after you remove the natural areas. Please adjust your records or have a live human person visit our front years and measure the area.
Thank you.
Ryan and First name removed

Report a concern   October 6, 2023 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Larry was very interested in my feedback, answering questions and expressed he would do a competent job administering the treatment.

Report a concern   October 6, 2023 — Rated 10 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

Fantastic

Report a concern   October 6, 2023 — Rated 10 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

It Works! the Techs do the work, and you follow their recommendations to maintain a great looking bermuda lawn. I am in a House that has never had the lawn taken care of. Your Team has done a great job of getting it looking great in just 8 months. I have enjoyed Leron and Lawrence helping out with its' transformation. They are Courteous and Professional in their Jobs. I am glad they are coming my way to help. Thanks for the great Service!

Report a concern   October 5, 2023 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

I always get excellent service and my lawn looks great 😊

Report a concern   October 5, 2023 — Rated 10 out of 10 by S.W. Your TruGreen Branch
What do you like about our services?

I requested a service to control Nutsedge that was spreading throughout our lawn When the tech arrived he came to do a secheduled application and didnt know about my request to the Nutsedge . He did the ntake care of it (Ihope)

Report a concern   October 5, 2023 — Rated 10 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

Great service

Report a concern   October 5, 2023 — Rated 10 out of 10 by Paul Marshal Your TruGreen Branch
What do you like about our services?

TruGreen is doing a great job. My problem with a certain weed they addressed it promptly!

Report a concern   October 5, 2023 — Rated 10 out of 10 by M.K. Your TruGreen Branch
What do you like about our services?

Shannon stopped by a day or so ago to perform our Tree and Shrub service. I can't praise Shannon enough. He's not only knowledgeable regarding his job but he is extremely personable which is a plus in my opinion. Not sure how to give him scores any higher than 10 but I would if could. He's a winner!

Report a concern   October 5, 2023 — Rated 10 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

Calvin H did an exceptional job this time. He completed aeration in the section in front of the house that was missed last time and also re-did the aeration in some other areas. We are highly satisfied with his excellent work. We greatly appreciate the outstanding service from TruGreen and plan to continue using TruGreen for aeration and reseeding next year.


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