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Customer Testimonials
My lawn looks
Better than it ever had
Our Technician, Shaun Carter has great customer service and very thorough with our property. I know our lawn is in great hands :)
So far great experience was using Scott's Lawn service this is the first full season with Trugreen. James Gibson very nice and stated any problems call and he would assist us in correcting to problem.was completely satisfied with todays service.
Specialist Michael Durham did a very good job.
He was friendly and took care of business.
He represents you company well
I appreciate Calvin Jones and his great service, and attention to my lawn.
ALWAYS GET SERVICE FOR WHAT I WANT.
I was very pleased with my specialist, Shaun Carter. His help in talking me thru what i needed for my lawn reassured me. His honesty in telling me the length of time to fix my problem is why I decided to try again. I had tried one of your national competitors with no satisfaction and have been without service since I moved to Oakland.
The service is dependable . The problem areas of my lawn are handle.
Nice and friendly..
That you service my lawn very frequently
You try to please the customer. If something is not done correctly, and an error has occurred in your service delivery, management will work to try and remedy the situation, or do what is right to the customer's satisfaction.
However, over the years TruGreen has made several errors in treating my lawn. I so not think that the technicians are aware sometimes what has happened to the lawn previously and when. For example, three weeks after my lawn was aerated and seeded with fescue, they came and applied weed killer, which was not good as some of the seed had not germinated and some that had was too fragile.
Our lawn is the only weed free on the block! Thanks True Green. '
My Lawn tells the story in the spring and summer. I have a good looking lawn.
Love it
We are so happy with our specialist, Adam Daniels. I always forget to pick up my kids toys in the yard, and instead of spraying on all the toys, Adam happily picks up the toys from the yard with a smile on his face. I couldn't ask for better service.
Dependable, Good service and experienced employees.
We have been with Trugreen (Scotts) since 2007. We just signed up for Tree and Shrub services. Staff has been very willing and patient in working with us to assist in getting the plan that best meets our lawn, tree, and shrubs care. They are willing to answer any of our questions, provide us with a discount, and notify us when a problem is seen regarding our yard. They call before they treat our yard and and come when they say they will be available.
David Foster has been in close contact w/me as I've had questions about my LawnCare and there have been a few issues lately, in which David is helping to take care of. Thanks!
Shaun Carter has been our rep for several years and he has taken excellent care of our lawn. He always comes to the door to announce he is here and a very nice gentlemen. We would recommend your company to anyone who wants their lawns transformed to a weed free and plush lawn.
so for so good no complaint here very pro so we say thank you very much we can.t wait for summer very good keep up the good work thank you .
Reliability and good results
Convenient and fast
TruGreen has serviced my lawn for years and has done a great job. Very few weeds and green grass. Exactly what I asked for. The techs are always polite and knowledgeable. They answer all my wife's questions since I am rarely home when they come.
they always take care of the weeds quaddracus stricklad is kind and very knowledgable about the weeds in my lawn
1) Pre-alert over phone and email
2) Confirmation after service through email
3) Weeds are coming under control
4) Free service in case of unsatisfied application
5) Affordable price
Compliment on Specialist Kevin Jones. He checked with me before my service and I requested specific instructions. He followed them to the letter, and was extremely courteous, and worked hard to finish the job, even in a soggy yard. His attention to detail has continued to make my yard look great!
You do a good job watching forecasts for rain, and you come back to treat weeds without charge if I'm not satisfied.
Carl Davis (Branch 5773) serviced my yard once before as he did yesterday; as always Carl provides excellent service. I’m told moving forward Carl will service my house; I look forward to working with Carl in the near future.
Keep your promise.
I want to rate my specialist ---cant find how to do that