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Customer Testimonials
Just wanted to say that James Gibson (Branch 5773) continues to provide outstanding service. He's always upbeat when he visits and is ready to lend a hand answering any questions I might have. Pleasure to work with him - he represents your company well and that makes a difference!
Calvin is outstanding. He is friendly, knowledgeable and always pleasant.
The efficiency, promptness and friendliness of your specialist, Courtney Barrett.
Prompt and efficient
Very fast customer service.
James Gibson is my Technicians and is always courteous and professional. Always has may yard looking great.
Melvin Booker our specialist was very nice and helpful.
Lawn care
Customer friendly! Job performance good
Efficiency!
Anthony Lurry is my lawn care specialist and he does a great job on my lawn!
It is quick and quiet. And they will re-treat the lawn if it rains.
Techs are very polite and knowledgable
Our lawn specialist, Shaun Carter, is professional and courteous.
Good Response, Fine service Courteous reps.
Very professional and knowledgeable.
I want to rate my specialist ---cant find how to do that
My lawn looks
Better than it ever had
Our Technician, Shaun Carter has great customer service and very thorough with our property. I know our lawn is in great hands :)
So far great experience was using Scott's Lawn service this is the first full season with Trugreen. James Gibson very nice and stated any problems call and he would assist us in correcting to problem.was completely satisfied with todays service.
Specialist Michael Durham did a very good job.
He was friendly and took care of business.
He represents you company well
I appreciate Calvin Jones and his great service, and attention to my lawn.
ALWAYS GET SERVICE FOR WHAT I WANT.
I was very pleased with my specialist, Shaun Carter. His help in talking me thru what i needed for my lawn reassured me. His honesty in telling me the length of time to fix my problem is why I decided to try again. I had tried one of your national competitors with no satisfaction and have been without service since I moved to Oakland.
The service is dependable . The problem areas of my lawn are handle.
Nice and friendly..
That you service my lawn very frequently
You try to please the customer. If something is not done correctly, and an error has occurred in your service delivery, management will work to try and remedy the situation, or do what is right to the customer's satisfaction.
However, over the years TruGreen has made several errors in treating my lawn. I so not think that the technicians are aware sometimes what has happened to the lawn previously and when. For example, three weeks after my lawn was aerated and seeded with fescue, they came and applied weed killer, which was not good as some of the seed had not germinated and some that had was too fragile.
Our lawn is the only weed free on the block! Thanks True Green. '
So far, our yard is doing great and our tech Anthony Lurry is thorough. He puts all the work detail in his ticket so we know exactly what was done during his visit. And though we have not met face to face, he is so polite when putting comments in his ticket and we appreciate that.
We apologize to Anthony for not remembering to open the gate which caused him a return trip. It was rescheduled very quickly so thanks to Ashley in the Oldsmar call location for getting him back out there for us.
As an employee at corporate, it is very nice to know we get the same great service as non-employee customers and the website is a great and easy tool for customers use.
Hardy pat on the back to everyone!
First name removed H