TruGreen
16022 Adelante Street
Irwindale
CA 91702
United States

Customer Testimonials

Report a concern   March 15, 2017 — Rated 10 out of 10 by A.R. Your TruGreen Branch
What do you like about our services?

Workers are knowledgeable and friendly.

Report a concern   March 14, 2017 — Rated 10 out of 10 by R.W. Your TruGreen Branch
What do you like about our services?

Javier Ortiz is great.

Report a concern   March 13, 2017 — Rated 10 out of 10 by H.K. Your TruGreen Branch
What do you like about our services?

Tech. Chris Burnham explains what he does, why he does it. Plus he's a friendly guy. It's the type of employee who represents his company well

Report a concern   March 13, 2017 — Rated 10 out of 10 by T.G. Your TruGreen Branch
What do you like about our services?

Anastacio Garcia is very friendly and accommodating.

Report a concern   March 11, 2017 — Rated 10 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

The service specialists. Very friendly and profeofessional

Report a concern   March 10, 2017 — Rated 10 out of 10 by G.V. Your TruGreen Branch
What do you like about our services?

Today Anastacio Garcia came back to my property to follow up on treating the back yard. The dog kept him from doing this area on his first visit. A follow-up visit was scheduled automatically and Anastacio was on time and ensured we penned up the dog before he completed the service. He recommended I keep the dog off the lawn for at least an hour. I appreciate his professionalism and concern for safety for himself and the dog.

Report a concern   March 10, 2017 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Great service, wide range of strategies to get the property back in shape.

Report a concern   March 10, 2017 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Javier Ortiz (41296) was great, very professional, got the job done correctly and efficiently. Gave me some good advice too.

Report a concern   March 10, 2017 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

Anastacio Garcia came yesterday to treat the lawn. It was good to meet him. He came prepared and got down to business. I feel confident in not only his ability and professionalism but also appreciate that he left the access gates the way he found them.
Thanks Anastacio,
Hope to see you again,
Name removed

Report a concern   March 7, 2017 — Rated 10 out of 10 by K.C. Your TruGreen Branch
What do you like about our services?

I've received calls to find out how service is going. Specialist that comes to home is very professional.

Report a concern   March 7, 2017 — Rated 9 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

timely, well notified, seems to work although hard to compare to prior service in drought conditions Vs rainy conditions since changed to TruGreen

Report a concern   March 4, 2017 — Rated 10 out of 10 by J.N. Your TruGreen Branch
What do you like about our services?

Good work by Anastacio Garcia. Thank you

Report a concern   February 27, 2017 — Rated 10 out of 10 by D.P. Your TruGreen Branch
What do you like about our services?

Service was started promptly and I'm seeing some quick results.

Report a concern   February 26, 2017 — Rated 10 out of 10 by A.D.A. Your TruGreen Branch
What do you like about our services?

Top 10 marks to our two recent specialists, Jose Alvarez and Anastacio Garcia.

Report a concern   February 24, 2017 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

We like the look of a nice green lawn and you help us achive this

Report a concern   February 24, 2017 — Rated 9 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

It keeps the lawn fed and green. Also, our tech Anastacio Garcia is great to work with.

Report a concern   February 23, 2017 — Rated 9 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

Thank you for listening and then following through to remedy a problem.

Report a concern   February 22, 2017 — Rated 10 out of 10 by S.C. Your TruGreen Branch
What do you like about our services?

Friendly specialist who care about my lawn

Report a concern   February 22, 2017 — Rated 9 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

Your service men are excellent. Special thanks to Mike Bogdan!

Report a concern   February 22, 2017 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

Great except I always seem to have weeds.

Report a concern   February 20, 2017 — Rated 10 out of 10 by M.H. Your TruGreen Branch
What do you like about our services?

Michael Roth has wonderful follow up and really did his utmost to correct issues when/if they came up.

Report a concern   February 20, 2017 — Rated 10 out of 10 by R.W. Your TruGreen Branch
What do you like about our services?

Where is this take survey link. Very frustrating

Report a concern   February 19, 2017 — Rated 10 out of 10 by R.L.M. Your TruGreen Branch
What do you like about our services?

Timely. Helpful information by techs.

Report a concern   February 17, 2017 — Rated 10 out of 10 by D.P. Your TruGreen Branch
What do you like about our services?

MY LAWN ALWAYS LOOKS GREAT AFTER YOU ARE HERE. JOSE ALVAREZ IS THE BEST. EXPLAINS EVERYTHING AND ALWAYS DOES A CLEAN BEAUTIFUL JOB. LOOK FORWARD TO SEEING JOSE AGAIN. THANK YOU ALL. DOTTIE Last name removed

Report a concern   February 17, 2017 — Rated 9 out of 10 by A.W. Your TruGreen Branch
What do you like about our services?

Mike, you asked me to complete a second evaluation as it relates to Mike Bogdon and
Javier Ortiz. Javier recently aerated the lawn, fertilized and applied a pre-emergent. As we
spoke, your service is only as good as the people performing the service. Javier and Mike are definitely a 10.

As mentioned, I decided to terminate the service when one of your employees tagged the property without performing the service. A complaint call brought a second employee that fertilized the front lawn only and a third call brought another employee to fertilize the back lawn. It indicated a call center dispatch-personnel problem and a decision to leave.

I recommended my neighbor. Since we share a common front lawn, I asked your company
to service the properties on the same day. This has occurred twice in the past twelve months..

My recommendations: 1) Clean up the dispatch problem. When you service people on the same street or in the same neighborhood do it all on the same day. 2) Inform your employees
that a strict employment termination rule applies if service is not performed. 3) Convert your trucks to "natural gas". The system works for both fossil fuels, (gasoline and natural gas) and should be profitable to the company.

Mike, I have used your service in the past and have terminated the service for the same reasons mentioned above.

Out of respect for you and your cordial request, I have taken the time to respond.

.

Report a concern   February 17, 2017 — Rated 10 out of 10 by G.T. Your TruGreen Branch
What do you like about our services?

You are consistently professional and courteous with your customers. You do a very good job! You can be great if you can perfect your scheduling.

Report a concern   February 16, 2017 — Rated 10 out of 10 by L.B.D. Your TruGreen Branch
What do you like about our services?

Your lawn care service workers are very knowledgeable and have truly made my lawn come back to lifwe

Report a concern   February 16, 2017 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

When the guy comes out he explains everything

Report a concern   February 16, 2017 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Excellent results, great service, friendly agents!

Report a concern   February 15, 2017 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

I answered this in a separate survey on your site a few hours ago. It was a very favorable report. Hopefully you got it.


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