Customer Testimonials
I like the way the service people take time to discuss the yard and or trees and shrubs and what they plan to do with each visit. I also ask questions after they have completed the treatment. On occasion I have informed them of insect problems, such as Japanese Beatles and they have come to spray the affected plants.
Kevin is excellent and very prompt to take care of any questions or concerns. He is always willing to answer any of my questions and provide recommendations on my lawn care! Thank you Kevin!
Kind careful workers.
Good ssrvice.
Professional, knowledgeable, courteous, and reliable
The mosquito service really isn't working.
dependable
You get in and get out with us being there. If I have a problem I can call and you come out to investigate it.
Prompt response to any issues and great communication.
Effective, with little time requirement on my end.
Your service is reasonable & you have always done anything I have requested.
Keep my lawn in good care.
All you texts have time to talk to you and care for all our problems if we have any.Also our yard looks Great!
Thomas Downey does a great job keeping our lawn looking great! Very happy with his service!
MICHEAL BLUNTSCHLY makes sure our lawn is well taken care.
Michael always does a very good job. He is very thorough and ensures the customer is satisfied.
Overall I've been extremely pleased with my tree/shrub treatments when Shawn Wears is the specialist. I appreciate him taking a few moments to discuss what he will be doing, along with listening to my observations/concerns with my trees/shrubs. He definitely cares for the customer and he is a "keeper" for TruGreen - someone I definitely want servicing my trees/shrubs. Note that my not giving a score of 10 on recommending TruGreen to others is NOT a reflection on Shawn Wears. He is definitely a 10. But I see far too many inconsistencies with the other side of my TruGreen treatments - my lawn care. This year I have yet to have anywhere near the confidence in the lawn specialists that have come to my home, as I have confidence and respect of Shawn Wears. While at times those other guys have done a good job, based on my witnessing of their work, I don't feel I can fully trust them to perform the work properly without me looking on. That is definitely not the case with Shawn Wears. Keep up the excellent work on the tree/shrub side, and I look forward to continuing improvements on the lawn care service side. That will get a 10 out of me. Thanks!
Being accessable to the. Clients. Being responsible. Efficient.
It works. My lawn hasn't looked this good in 10 years.
They notify me when they are coming, they arrive on time and do their job.
Swift service. On-line bill pay. No hidden charges.
Everything. My yard has never looked more beautiful!
Effective treatments
Personalized service
Friendly service agent.
Seems Trugreen is working very hard to establish great customer service. Putting the customers first and meeting client's need is paramount. Recently I had a concern, called my contact, and he made it out the same day. His quick response and professionalism represented your company well. I would say keep focusing on providing excellent customer service. I am pleased with your billing dept. as well. Thank you.
Excellent service from the professional specialist
Have had service for more than 40 years, ( Chemlawn and TruGreen),, and always getting great compliments on how great and outstanding my lawn looks.
Responds promptly to my concerns about my lawn.
We especially appreciate the way the person who does our treatments takes time to tell us what he did and point out things we need to know.
My lawn is looking good. I have had issues with you not treating my whole yard. Last treatment , service guy was great and nice but killed some of my ivy. I need someone to contact me to fix this problem . Thank you
Convenience and friendliness of the employees.