Customer Testimonials
Information provided on lawn treatments
The personalized attention to the specific needs of the lawn
The technician did a fabulous job
We like advance phone call as we have a pet. Good service and results. Dave Fox is great. Does excellent job.
Consistently happy with service.
Janet Riggs, the TruGreen Specialist did a great job. Hopefully, she will do my service the rest of the year.
First name removed
I love knowing the the entire property is in good hands.
I would like to have Carlos Carter again in the future if he's available. He was very courteous, personable, and also kind with my dogs.
The grass looks so much better. I like the fact that you let me know when you are scheduled to provide lawn service.
I was able to actually meet the specialist from TRUGREEN today that was providing my service and was able to ask Carlos Carter to make sure that he made sure to provide weed control right up to the full edge of my driveway on both sides and my patio. Biggest problem I have with TRUGREEN, is that when they apply treatment, they don't apply treatment right up to the edge of hard surfaces like driveways and patio areas and then I have to treat them on my own. Glad to say that Carlos Carter did take the extra time to not only listen to my concern but also made sure to treat these problem areas as well. Just as an FYI to TRUGREEN, I expect that by using your services, I will not have weeds. I have been a TRUGREEN customer for over 14 years (I live in Illinois and was a TRUGREEN customer their and moved to Ohio 2 1/2 years ago and started service with TRUGREEN in Ohio as a "new" customer) My goal with TRUGREEN is a weed free lawn that is healthy. So far here in Ohio, I can't say I feel that I'm getting my money's worth. Please understand Carlos Carter was great, and being able to explain my concerns to him and see him focusing on my concerns was wonderful, but I want this level of service for each treatment I receive.
Charles who is our tree and shrub specialist is very personable and thorough. He explains things clearly and is overall a very nice man.
I love TruGreen and what your business has done for our lawn the past 3.5 years! However, I recently called to inquire about re-seeding 2 spots where I have added soil to level the yard and planted grass per your suggestion, but no service was ever performed and no call was made in regards to my request. I still give you a 10, because our yard does look great!
Always professional
Courteous tech
Reliable, saw improvement in lawn within the year.
**could be better at communication, but glad you don't over due it as others can be
Performance
Did a good job. Need to come back hit the wet spot missed as promised. Second time you missed it.
My lawn looks beautiful! No weeds! Keep up the good work!
Dave Fox is very knowledgeable ab out all aspects of the business and is a true professional.
Customer service is friendly and accommodating. Our specialist, Janet Riggs was kind, efficient and professional.
I had to call you back out to service my lawn. I have a problem with weeds on the side yard. They are still there. Please call me at Phone number removed to set another appointment to take care of this.
you keep my lawn looking good
Carlos was great. Very courteous. Let me know when he arrived, when he was leaving, and what he did and saw.
It works
Our lawn looks great! No crabgrass, dandy lions, etc.
Every specialist is always friendly and positive! They want to help in every way they can!
Janet Riggs, the trugreen specialist taking care of my lawn is doing a good job. She listens to my concerns about my lawn and takes action to see I'm satisfied with the service.
Robert S. Last name removed
It is automous and does not require me to monitor. The program works. My lawn is really green.
punctuality, satisfaction on any qurry.
Promtness