Customer Testimonials
This year so far I do not have crabgrass yet. This is a good sign because every year I do. I changed to the pellets and it’s working so far. I’m happy to say the least. Thank you
They are very dependable and the treated trees and shrubs look great.
Expertise on all plants, trees etc
Staff is friendly
Everything is on time and efficient. Two complaints: one, I don’t want the service man to run the hose through the pool area. Everything is accessible from the street. Two, it seems the fringe areas don’t get the same degree of chemicals as the body of the grass. Otherwise perfect!
timely lawn treatment is done.
Hard working and courteous workers.
Always on time and courteous.
The service technicians.
You are always there when you say you will be. Workers are friendly and very helpful.
I had concerns with the condition of my lawn and was most disappointed in the phone rep's response to my call about my concerns. However, after sending in my feedback using the company website) regarding my lawn and my phone experiences, I was very pleased that Charlie O'Connell (Cust. Experience Manager) contacted me. He was helpful in both reading my feedback and acting on the concerns I expressed by reaching out to me. He scheduled a time to visit to meet with me, which is a service that goes a long way! When he came to my home, he reviewed the condition of the lawn and answered my questions. He then explained the situation and the steps to need to be taken.
Had it not been for Charlie O'Connell and the personal visit to see and listen and explain what can be done, I would have ended my contract with TruGreen after being a customer for many many years. I appreciate the personal connection since the phone and website, while helpful and convenient, do not replace the need for real customer attention, seeing the lawn situation and really listening to the customer. Thank you for redeeming my confidence in the company
Keeps lawn looking decent.
You do a good job
I have been using TruGreen for several years now and I am very happy with the results!! I think for the price this is money very well spent. I could never get the great green lawn that I have now when I used to try and do it all on my own.
courteous and prompt.
Good service
timely, courteous, efficeint
Very professional
People do a great job very happy with their service
Most of the weed are gone, but, there is a patch he missed. I really wish I could afford to have the entire property done.
That person who did the oil treatment was wonderful .I tried to do the questionnaires but couldn’t get back to it in line.
I’m do not remember his name he had great suggestions for my lawn guy didn’t know this the lawn looks better than it has ever looked in just one season this year is the second and the property looks wonderful better than any landscapers I have had in the past I highly recommend true green thank you
Clientele is very good. They seem to know just what they doing. Can’t wait to see my grass come along.
I like the telephone confirmation and the ease of the lawn application.
Not sure why I have brown spots in my lawn!?
Neat.timely.work.
The call about forthcoming service.
Service delivered as promised with suggestions for follow up.
Service is always on time and results are very good.
Quick and accurate
I like the representatives who come to my home. Still have questions on when positive results will come from treating broad leaf issue
On time
Last time technician apply first application but lat afternoon heavy rains came is that ok or we have to do again
Customer Service Manager Charlie O’Connell has helped with my lawn problems. His visits to our property will help to restore or lawn this year.
He has been very attentive & that is the only reason I have continued to use TruGreen.
Please let Mr. O’Connell know of our survey.,
Much appreciated,
Thank you
I like the text alerts and text notifications.