Customer Testimonials
Service has been very good the past years. However, last year, I was called when service was scheduled but this year I have not been called.
Kurt is very professional and always explains what's going in with my lawn.
Gave advise to all my questions.
Overall they do a great job keep the lawn looking as good as possible. We are starting from scratch with the lawn so we know we have a season or 2 to get it looking great and TruGreen is helping us get there.
Tom is the best. Treats areas of lawn that need more attention. Always checks to make sure dog is in and always remembers to close the gate. Our lawn looks great!
Notifies us in advance when application is coming. Answers questions if we have them.
Courteous technician, advance notice of next-day service (we could use a little more time to react if possible - e.g., mow the grass - than late afternoon of the day before). Our lawn reacts well to TruGreen treatments.
Your quick response to any issues I might have
It's reliable. You come when you say you will (weather permitting). In fact, I have referred a friend to your services just this season.
excellant
People who treat the lawn, etc will answer questions. They are friendly.
Steven Sheldon has done an excellent job on keeping my lawn in great shape.
Respond to any concerns promptly and if necessary return to treat again.
My lawn looks great!
Our lawn looks good. People will come out a second time if needed. People are always friendly and nice when you call.
always perform services when scheduled
Kurt is the best! I am glad he is back. His return has assured my continued relationship with TruGreen as my lawn care specialist. In addition to being a great technician he is a top notch ambassador for TruGreen.
Previous experience with the mosquito/tick control was less than acceptable. However, with Kurts assurance that the service has improved and that my entire property will be treated I decided to sign up for mosquito / tick control again.
Product works well, employees are prompt and courteous
Evan Leboeuf was amazing in the customer service area. I'm not a satisfied customer however with Evan I am. I've been waiting over 1 month for the GM to show up at my house to take a look and put a plan into place. ZERO response or call from him. Stop pleasing a customer by telling them what they want to hear.
Evan from branch 5870 was amazing at hearing me out. He could see all the notes on my account about one problem that happen a year ago and has YET to be fixed or at least corrected IN person as promised.
please contact me at your earliest convenience, i've exhausted all avenues with this displeasure yet STILL pay my bills on-time.
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Tru Green's products and staff are top notch and my lawn looks better this year than ever!!!!
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Friendly service, good looking lawn and shrubs
Kurt is terrific, we've had him here for several years. Very friendly, knowledgeable, and reliable. He is the reason we stay with TG. thank you Name removed 46 Piccadilly Way Westborough MA
convient
My Lawn and trees and bushes have improved very much since i started back with TruGreen..I say it is still a work in process.. Not perfect but a Very Big Improvement..!!
Technical knowledge, good timing for proper application and courteous employees
great results
my techs work ethic
Maintenance is scheduled and automatic.
you use commercial level products and you have good service people.
You need to improve Customer Service call support. Local offices should be accessible to locally serviced customers.