Customer Testimonials
When you call the 800 number and are patient enough to hold for extended periods and a actual person comes on the line - never Hagerstown, Md. you get results relative to what and why you called within a week. If that doesn't work and you can call corporate headquarters, you get results sometimes from as far as the D.C. area. All technicians have been very conscientious and professional except one thus far.
You do a good job. Call before come to work and on schedule.
TRUGREEN HAS VERY GOOD WORKERS.
I like Roy Hill, the technician who works on both my yard and my daughter's lawn. He is so conscientious and shows up when he says and is on time and even calls before he arrives. I would like to give him a 10, but don't see anywhere to fill out the survey.
Name removed and Name removed
9020 Mountainberry Circle
Frederick, MD 21702
The technician is courteous and thorough. Problems are addressed immediately.
My husband doesn't have to do the work
Thank you, TruGreen for you quick response to my previous feedback note. I was pleasantly surprised to have a representative, Aaron Crouse, at my home within 2 days after posting my concerns in the previous feedback note.
Aaron promptly shared the reason for the home visit and thoroughly listened to my concerns. We walked around the yard and he acknowledged my concerns and told me what he would do to correct this concern. Aaron appeared to be extremely knowledgeable with solutions for correcting the concerns and presented as a representative that had a lot of experience with lawn care and dealing respectfully with customers. He also gave me his card and told me to call if I had any additional concerns or questions. After applying the needed treatment, Aaron knocked on the door to let me know that he was finished with the day's work.
I have regained trust with TruGreen due to the professional manner that Aaron showed us on this visit. He genuinely showed concern for customer satisfaction and care for the lawn. His tips were appreciated. Please recognize Aaron for his professionalism and his respect for customers and for representing your company in a positive manner.
Thank you for your quick response to my concern and sending Aaron to help us resolve our issues.
Name removed
Convenience and customer report at the end of each treatment.
Efficient. Providers appear to be very competent. Use products that are effective.
Our trees and shrubs are healthy and insect free thanks to Trugreen. The technician is always friendly and informative.
Lawn looks great. No weeds and greener than green. Thanks for the great service.
Lawn looks great after just one application. So happy with the weed control
Lawn looks great. Service representative was friendly and answered all of my questions
Jason Lopez was very professional and fully answered all my questions.
always let us know the are here, very polite.
Courteous, do a good job explaining each application.
Lawn is looking great this year
My lawn looks great, green and healthy. It has been an slow and long process but is looking nice.
We like your attention to detail. All around us lawns have weeds. Not ours! Thanks TruGreen.
This is just my first service from TruGreen but you were highly recommended by my neighbor, Steve McCleaf. His yard is and stays so nice all summer. Try as I might I can not get the same results. Now all I do is answer the door. Have a nice conversation with your technician and relax. What could be better.
Have already told several people about your lawn care.
Lawn at this time looks good thanks also to plenty of rain
Buy the way I was told by Verizon techs that I would be notified of e-mail change
which has never happened as of yet!
My lawn looks great so that should say it all
Timely service and specialized treatment. If I am not satisfied, you will return between treatments to make it right. Responsive. The technician is friendly, knowledgeable and strives to please.
I like that you give prior notice to home owners when you're scheduled to service Their property and my grass is green with no weeds insight. I also like that you leave the notice on the door when you come out.
TruGreen man was pleasant, polite and helpful.
The lawn looks awesome! Friendly, considerate associates.
helpful and knowledgeable technician
Service was very good..did not go online after completion as I do not have a computer at home and had difficulty accessing on line at the senior center where i an now.
Our lawn looks so much nicer since receiving your services. Your employees are polite and knowledgeable.