Customer Testimonials
Efficient and timely
Your serviceman always rings my doorbell before performing any service to make me aware that he is going to be working in my yard.He keeps his own schedule, but makes me aware that he has been at my home if I'm not there when he does his work.
you take excellent care of my yard. My key complaint is that I keep getting calls/emails trying to up-sell me. Ditto when I call with a question. Why can't you give me the facts and let me decide. Further, several years ago I purchase your scrub/tree(?0 service to take care of some bugs. It was a complete failure.
Prompt and courteous.
Lawn looks better.
HOWEVER ... last month service person came out four days after another service person had been out to do the same application. It was just by chance that I was home and was able to talk to the gentleman before he began the service. He called the office to confirm that indeed I was correct.
I would have been charged twice ... and I don't know what the double application would have done to the lawn.
i hope for better monitoring of my account in the future.
Thank you.
Complete. If an issue you take care of it.
The expert advice and attention that I get.
Good folks who show up when they say they will be there and do what your contract states.
#5729 - On 12/22/2020 Larell Purcell did a great job with applying potash fertilizer to our whole yard. On 12/31/2020 Nathanial did a great job with applying Lime to our whole yard. Thank you to both of them.
Our lawn looks great all year round. When there are "lawn problems," additional service is rendered without additional charges. The service technicians are always very friendly and accommodating.
Craig is fantastic. He is extremely knowledgeable and efficient, making him our best weapon in the fight for a beautiful lawn. Thank you so much for all the amazing service, we really appreciate it!
good results, friendly service
happy with service
I do not have to do it
Great job
well done
Mr. Eric G., the TruGreen specialist did a great job. I saw him doing his job in an excellent manner.
Would you tell the last person that serviced our yard not to put the statement of service in our mail box. All other technicians put it on the door.
Tech is here when he’s scheduled and very thorough. Have had the same person for a long time.
Your staff did a good job!
Signed up this Fall for lawn service.. Very happy with your specialist, Kyle Belcher. He is careful, courteous and thorough. Thank-you for the service
I had to call to get some of the services. The Trugreen rep who answered the telephone
could not explain why some of my dates were so late in the year. For example, seeding in
November is late for lawn seeding. It should be done late August or in September.
My cherry-bearing fruit trees are doing well.
Congratulations for the wonderful work yesterday of Specialist 86902 -- Stephanie Pierrelouis. She did an outstanding job on our lawn.
Keep up the great work!!
The Drew Family
5Phone number removedPhone number removed Weaver Terrace NW
Washington, DC 20016
Our service contract started out shaky with numerous cancels and scheduling issues but the technicians have always been great and hard working. The lawn is looking better
If it wasn't for my Technician Fabio I would probably not use TruGreen and I've been with you over 30 years.
What I hate is your phone system that stinks. The worst of any company I ever call. I'd like to be able to speak to the branch that handles my lawn and not some city half way across the US. Nice people but if I need to speak to someone about a problem forget about it. The person that designed this phone system should if not already be fired. Shame on TruGreen because when I speak to the people that answer the phones they tell me that they get LOTS of complaints about the phone set up. What does it take to fix a system that has been in place for a few years.
Ted Karp
Phone number removed
I like that my lawn looks amazing and I don’t have to be home for the lawn to be serviced. Very convenient!
Communication
Eric G., the TruGreen Specialist, did a great job on my property. I did not come out to talk to him due to the pandemic safety measures taken at home (I'm over 65), but I saw him doing his job, which was well done. Thank you!
Branch #5729 - Mike M. did a great job with the aeration & seeding. He was very helpful & professional.
The employees are courteous and helpful.