Customer Testimonials
This is First name removed, loyal TruGreen customer for a long time now. This email, however, is not a recommendation, it is a request.
My front lawn is beautiful, and I am very satisfied with the results. My back yard, however, has never been great, and I've been somewhat disappointed with the results. The grass is thin, there is lots of moss, and plenty of weeds.
I realize that there is a significant amount of shade, but I still think it should be better. A friend of mine recommended Scott's Sun and Shade, so I have a proposal. I want TruGreen to aerate my back yard, and I'll pay for, and plant the seed. That seems like a reasonable plan to me, given my dissatisfaction with the current state (come look for yourself!)
Professional, and easy to work with
great
you come without my prompting
Flezibility
You communication well
Prompt and timely service at an affordable price.
They seem to be consistent and working.
I need someone to come out no0w and check for weeds which are prevalent. tech did knock on our door which is exactly what I requested.
Reliable, effective service. Return visits at request.
Terry Mccall is top notch, very thorough. He noted at our last service, that the lawn has alot of bare areas. He asked if we had aeration/seed service. When I told him 'yes, October 2023, he seemed surprised, as nothing has germinated.
I will give the lawn a few weeks then if nothing, will contact TruGreen.
Joshua Williams Branch #5729 Does an exellent job.
Dependability
Good. Now however I have many weeds beginning in my backyard.
my lawn has improved a great deal
My lawn, trees and bushes look healthy and I haven’t seen a mosquito in years.
do not schedule services on windy day or the day before rain
You do a good job of helping with weed maintenance.
Consistency
Always on time.
My yard look wonderful!
The TruGreen technician that services my lawn (for the past few years) is exceptional. Knowledgeable and very friendly. That's why I have stayed with TruGreen. Results on my lawn of very good.
The communication regarding scheduling lawn services is excellent. Past treatments extremely effective. I have received comments last season on my "beautiful lawn. Awaiting results of first treatment this year as there are a lot of weeds that are growing in my yard.
Will notify you if treatment was not effective and request additional treatment
I have always liked your services and your service team. The only issue I have had in the past has been the guy(s) that will not use the walk behind spreader but rather they use the riding mower and fly through the yard. They are interested in being super fast. I understand wanting to squeeze as many houses into a day as possible but not at the expense of customer relations.
I like TRU GREEN, OZZIE AT THE GAITHERSBURG OFFICE AS TAKEN CARE OF ME IF THERE WAS AN ISSUE....THANKS OZZIE....NO ISSUES TO SAY THEY DO A GOOD JOB...LARRY....
Great service !
Tru Green specialists are knowledgeable and easy to engage. They have suggestions on how to address problem areas or concerns
Employees are always polite and pleasant!
Fast, efficient, accurate, and polite.
The communication is excellent about what is being done and the results are a much improved lawn.
do the lawn service care for me
My lawn looks great. It just gets greener and thicker every year.