Customer Testimonials
no hassles.
The product is top notch. Service by tech ( josiah, excellent). Problem is that not enough product is supplied and messages not related to tech. I asked for a weed control complete application since they are all over the place. I called in signed and returned agreement and no one was scheduled. A spot application was done. That is not what was requested , and needed. Seems there is a disconnect between home office ( management) and service providers. Same story with two other customers and friends of mine. They are ready to stop service. Another already did. I am getting close.
I had a problem with weeds. They came and sprayed. Hopefully this will take care of the problem. The person that came spent the time to explain the weed problem and answered the questions that I had.
Andrew has been doing a great job on our lawn. It is green and lush. My lawn is the best it has been in the six years I have been in my house. Also, in past years we had an issue with fertilizer getting spread over our driveway and walkways, however, this year are service has been neat and careful.
I don't have to do it myself
Wanted to let you know how awesome our service was today. Andrew Choln was exceptional and I wanted to take a moment to let you know how hard working, polite and efficient he was.
Thanks,
Jennifer
Our lawn is lush and green and mostly weed free (seem to have a lot more weeds than usual this year but it could be from all of the rain)...
careful, clean, helpful,
the quick service......and on time when you say you are going to be here.
follow through on what you say you will do. checks with homeowner on satisfaction and corrects any potential problem
I appreciate that when there is a problem you make your best effort to fix it.
when I have spoken to the guys who come out, very friendly and helpful
I like the fact that when a customer is not satisfied you will send someone out for an additional treatment if weeds are still present.
Service is excellent -
1) the professional relationship I have developed with my tree and shrub technician Bill
2) Bill's knowledge, attention to detail and his approachability when I have questions or concerns
Trugreen specialists are routinely effective, informative, and courteous. They will explain lawn condition, alter treatment and/or retreat when necessary. I like the phone prenotification service, and when I call the office I am satisfied I have been listened to, understood, and received service and/or information. Michael was my specialist today, 8/14/17, and he was excellent. Another reason I stay with Trugeen.
Thanks ~
always keep a good schedule for my seasonal applications. Call backs if necessary.
I love the weed free grass,the grass is also very colorful.
They do a good job
They keep my lawn beautiful,they have good employees,who are v helpful,and polite.you'd have to come and see it, if you did you would want to take pictures,it's really beautiful.
Thank you!
Your specialist Kyle Swartzentruber did a great job today and went out of his way too call me on his own time to answer a question for me. You have an exceptional employee.
Specialist Kyle Swartzentruber was very cordial, looking up some information for me & fully explaining what he was applying today.
People are professioinal .
They are pro active.
I like being notified in advance that you are coming, I like that my lawn finally has the weeds under control, and no clover.
It's very professional and we are happy with the services done on time.
I don't have to worry about it, you just come at the right time and take care of the weeds, etc. For the most part the lawn looks great.
My lawn looks great - and I love your customer satisfaction approach. My last application - my lawn mowing service came late and mowed (and removed clippings) so it basically renedered the application useless. I talked to your representative and she informed me of this plan. GREAT!!
My service agent (Victor Rosales) listens to any concerns and is very nice to work with. He's a great asset to your company and customer satisfaction.
dependability
The service technician has been very knowledgeable and dependable