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Customer Testimonials
The kind and efficient manner Joseph performed his work! Very nice young man!
This rating is for Kira, she has been very polite and through working on the issues i have with the service not being done to my satisfaction.
First name removed Sims is my grass tech and does a good job. Trugreen will return if you are not satisfied with the treatment.
everything .... I would not change a thing
Very nice employees, always on time. Lawn looks beautiful.
Prior telephone call of scheduled service. Professional, knowledgeable, and courteous technicians. Joh Deluca announced his arrival and informed me of what he planned to accomplish for the scheduled service and answered any questions I had. He completed his work in an efficient manner and left the customer service info on my front door upon departure. He has provided the recent services to my yard in a very satisfactory manner.
I am very satisfied with my partnership with Tru Green and their staff of professional lawn experts.
The condition of my lawn is great.
Well all I can say the grass tarf is the original grass that was on that house since 1997 shen we bought the house and we never had to change it or buy new saint Augustine grass to replace any dead space. There has been those in the Bear Run Subdivision who had to replace there turf many times but not in my yard because that is the original turf since 1997 and that means that yard is 21 years old and so do you need a better explanation????????
just glad you are taking care of my lawn.
Great job by the lawn Technician
I like the ease with which I can talk with people in your company. The people who come to my house to apply treatments are knowledgeable and dependable.
The services is consistent and timely. The technician is knowledgeable, efficient and effective.
Kira explained how TruGreen was currently scheduling their specialists. Her explanation was sincere and honest.
you let us know what we need to work on. About how we need to check with our lawn
Constant service
They do a great job and my lawn looks great.
John Deluca, the specialist is great! Keeps the yard looking good. Branch 5258
You phone to let me know when you are coming.
Your employee comes to the door to let me know he is there.
When he leaves he leaves a sign in the lawn and a note on my door as to what he did.
After a few days I get a billing in the mail.
I pay and send the bill in to you.
That is all and not complicated.
FREE RE-TREATMENTS AND INFORMED TECHINICANS
I had a issue with my yard service and I submitted a survey explaining the issue. Kira (Not sure of spelling) responded to my survey quickly and when I spoke with her she offered a course of action that was acceptable. Additionally, she stated that she would follow up. I don't expect the companies I hire for services to be perfect. I only expect those companies to work to resolve issues asvvthey arise.
Thank you
Name removed
dependability, thorough
Mr. First name removed DeLuca, Branch #5258, is the best care technician we have had in the past 14 years. He is thorough and efficient in his care of our lawn and scrubs. I can see results over time and he has been informative as to what he is concerned about and what he is doing to correct our last service company mistakes. Thanks Jack Last name removed, 489 Crosswind Dr., Fernandina Beach Florida. Additionally, your telephone customer care is very helpful and efficient.
1. The call from Trudy advising me of the treatment day.
2. Arrival of the treatment tech is always friendly, courteous, and informative.
3. Results of the service have my lawns appearance very green and attractive.
Keeps my yard looking great
Helpful....sending someone out to talk to me
I enjoy how every service the weeds in my lawn die a little bit more.
I really like how well the products applied to my lawn have killed all the weeds and I've started to see good grass growing.
My Service Professional's name us Kenneth Sims and he has service my lawn since I started with TruGreen. He has always done a wonderful job and has been very pleasant to work with. Tell him thanks from me!
Name removed
Fast and friendly service!