TruGreen
3801 Center Loop
Orlando
FL 32808
United States

Customer Testimonials

Report a concern   March 17, 2017 — Rated 9 out of 10 by F.S. Your TruGreen Branch
What do you like about our services?

You do a good job without entering our home

Report a concern   March 17, 2017 — Rated 10 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

Edward Flores is my lawn technician and he always provides me with A+ service. He is very professional and committed to keeping my lawn thick and healthy! He always keeps me informed to anything he spots in my lawn and educates me on how he is going to mitigate it. He also advises me on steps I need to take to keep my lawn in tip top condition.

Report a concern   March 17, 2017 — Rated 10 out of 10 by C.P. Your TruGreen Branch
What do you like about our services?

Eddie is professional and friendly. He always explains if he uses something new, has a suggestion or when we have questions. He is the reason we have stayed with TruGreen despite being offered the same services at a better price by other providers.

Report a concern   March 16, 2017 — Rated 10 out of 10 by T.Q. Your TruGreen Branch
What do you like about our services?

The Lawn Care Specialist, Renaldo Hamilton, that comes to our house is VERY nice! He always lets us know when he's here. I like that, in case we have any questions about our lawn. My husband happened to be home during our last service and he spoke with Renaldo. He is very knowledgeable and helpful.

Report a concern   March 16, 2017 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

I am informed each time the tech is coming and follow up from my tech is great.

Report a concern   March 16, 2017 — Rated 10 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

Reasonable price good service

Report a concern   March 15, 2017 — Rated 9 out of 10 by C.M.C. Your TruGreen Branch
What do you like about our services?

Lawn Service has controlled the weeds in my yard. I don't have to spend the time doing it myself.

Report a concern   March 14, 2017 — Rated 10 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

When asked/notified you get the job done.

Report a concern   March 13, 2017 — Rated 10 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

I love Eddie Smith. He is the reason that I use your company. He is very responsive and works until he gets all of the bugs.

However, I am very puzzled as to why it indicates that there are no more visits scheduled for this year. My mother just died on Thursday and the funeral is tomorrow, so as soon as things settle down I will be calling Eddie. I am sorry I paid this late, but I was in the hospital all last week.

Report a concern   March 12, 2017 — Rated 10 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

I love that you guys keep my lawn looking great! And thank you for the recommendations of care.

Report a concern   March 10, 2017 — Rated 10 out of 10 by W.M. Your TruGreen Branch
What do you like about our services?

Know your business in a very professional manner

Report a concern   March 9, 2017 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

My Lawn Care Specialist always ask me if there is something wrong

Report a concern   March 8, 2017 — Rated 9 out of 10 by A.C. Your TruGreen Branch
What do you like about our services?

You keep a regular schedule of services.

Report a concern   March 8, 2017 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

Renardo Hamilton did an excellent job addressing my concerns and explaining what he's doing for the lawn and gave me good suggestions. Would like to keep him as our technician!

Report a concern   March 8, 2017 — Rated 10 out of 10 by P.M. Your TruGreen Branch
What do you like about our services?

I am so happy with TruGreen! We switched from another company last year. My lawn was in desperate need of lyme. I asked the other company why my grass was turning so yellow in some parts but stayed really green in the other parts. I was told it was my sprinkler system. Ha! We had our sprinkler system checked out and our lawn was getting ample coverage 98% of the time. The "other" company continued to tell me it was lack of water. I finally cancelled the service. Only after I did this, did they send out a service manager to address the problem. He took soil samples and said he would get back with me.

In the mean time, I switched over to TruGreen. The first thing they did was check my soil!! I didn't have to ask or beg. It turned out the oak trees were absorbing all the nutrients and not my lawn. They immediately put down a lyme treatment. This is my second year with TruGreen and yes, I still have lawn issues, but TruGreen comes out and addresses the problem in timely manner satisfactory to all of us- usually within 10 days.

My service tech, Abdias G, is awesome! He is so polite! He does his job well and always asks me if I have any concerns before he starts the treatment. He always calls to let me know when he plans on coming out next, which is really nice since I have dogs.

Report a concern   March 7, 2017 — Rated 9 out of 10 by R.L. Your TruGreen Branch
What do you like about our services?

The chemical that you put down on the grass really works of course you need a sprinkler system to make it effectively. I see the difference in my community the ones that do not have the service, my neighbors grass is brown all around me and mine is green and that is in the winter time.

Report a concern   March 7, 2017 — Rated 10 out of 10 by C.T. Your TruGreen Branch
What do you like about our services?

On top of every aspect regarding lawn service

Report a concern   March 7, 2017 — Rated 10 out of 10 by K.S. Your TruGreen Branch
What do you like about our services?

My lawn looks so much better since we switched to your service. Thank you.

Report a concern   March 7, 2017 — Rated 9 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

From my sister

Report a concern   March 6, 2017 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

Hamilton is very personable and takes the time to explain services & recommendations. Thanks!

Report a concern   March 6, 2017 — Rated 10 out of 10 by F.B. Your TruGreen Branch
What do you like about our services?

My Specialist is Renardo Hamilton, he is knowledge, friendly and expedient.

Report a concern   March 6, 2017 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

My Specialist Edward Flores is courteous, friendly and always ask if I have any concerns about my lawn.

Report a concern   March 6, 2017 — Rated 10 out of 10 by N.A.N.A. Your TruGreen Branch
What do you like about our services?

The tech call me before he started spraying and explain to me what going to do.

Report a concern   March 4, 2017 — Rated 10 out of 10 by B.B. Your TruGreen Branch
What do you like about our services?

both of my technicians are fantastic!
Benjamin Primm has brought my shrubs back to life! He is also very courteous, always rings the bell prior to servicing and keeps me informed. very professional.
Duane is my lawn guy and he is outstanding also! He also rings the bell and keeps us informed, lawn looks good.

Report a concern   March 3, 2017 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

specialist 44516-Abdias Garcia is doing an excellent job at servicing the lawn and communicating with the customer. He deserves a 10.

Report a concern   March 2, 2017 — Rated 10 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

Specialist (Renaldo Hamilton) does a complete analysis on lawn to determine what needs to be done to obtain maximum results. Takes time after treatment to explain to me what has been done and what to expect from that particular treatment

Report a concern   March 2, 2017 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

I like the follow-up and customer service from the tech

Report a concern   March 2, 2017 — Rated 10 out of 10 by L.R. Your TruGreen Branch
What do you like about our services?

The technician provided excellent service with a professional manner.

Report a concern   March 1, 2017 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

I know performance is the most important, keeping my lawn healthy, but I'm thinking a lot of companies can do that. So right there with performance is the customer service relationship technician to homeowner.
Thanks to Renardo Hamilton and I'm sure your other technicians they are the ones keeping you guys on top.

Report a concern   March 1, 2017 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

Appreciate the true green.com site so I can see all my account info. And even better now that customer service helped me find the rate my specialist tab.


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