Customer Testimonials

Heather was extremely helpful, kind, knowledgeable, professional and prompt to respond. She was willing to go the extra mile. She cared about our transaction. We weren't just a file

Specifically, with Heather, she was in constant contact with me. Stayed on top of the process and kept me informed. I never had to reach out to her and ask where we were in the process. She was amazing and I will send anyone looking for your services to her.

Great customer service, great communication, great problem solving.

John Adams Mortgage was extremely helpful and made it very easy for my to get a mortgage!

Heather is a trusted resource for my buyer clients , is quick to response, stays in communication with the clients and myself through the process of home purchase and multi offers in many cases- we usually close what goes under contract with her assistance.

Heather Harper was so helpful and kept myself and my client well informed. She's always responsive and very prompt. It was a pleasure having her on the team.

Heather is one of the best lenders in Washtenaw County. I have worked with Heather on several transactions this year and she is patient, prompt, and professional. Heather goes above and beyond to accommodate mutual clients to ensure that buyers and sellers understand each step of the transaction.

I will continue to refer clients to Heather because I know she will get us to closing!

Your agents were very knowledgeable and professional. They updated me each week on the status of my application and loan. The agents answered all of my questions and thoroughly explained all details of the loan process.

I am very happy with the services.

Heather Harper understands that today's market requires quick responses to clients, helpful guidance on the buying/financing process, and a willingness to explain the details of CDs, closing documents, etc. to buyers. All of my clients have had good experiences with Heather.

Friendly, helpful

They was very helpful in buying our house. In every steps or questions they had the answer to it.

The videos you sent to the client explaining the process at each step we’re great. It kept my client informed on next steps for funding and made it easier for both the client and me.

Your service was great and your loan officer and stafg kept my advised every step of the way. I was veru happy with the service.

Thank you so much. We are very happy.

Very easy to work with. Quick to respond. Easily coordinates with realtor so I barely had to do a thing.

Great communication -- they keep you in the loop, and they respond to buyers' questions quickly and thoroughly.

I am very happy with John Adams Mortgage. They gave me the best rate among local lenders with no hidden fees, no escrow fees, and my house could be able to close within 14 days.

Heather did an amazing job getting my Client quickly and efficiently! She was always there when I needed answers and made sure that our transaction went as smoothly as possible.

This was my fourth home purchase and I have dealt with several different mortgage brokers around the country. Heather and John Adams Mortgage were definitely a class act. Very responsive and any time, made the application process easy and straightforward and obtained a truly impressive rate. There were no issues, hiccups or last minute surprises and was probably the easiest mortgage process I have ever gone through.

Heather was quick to respond, and she was there to walk us through our first home buying process step by step! It was a pleasure to work with her and John Adams Mortgage.

From Contract to close Heather provides exceptional service and communication.

Heather was 100% stellar. Always responsive and genuine when communicating with me, super personable and I absolutely trusted her to do whatever was in my best interest. Phenomenal experience!

Easy. Communicative. Clear.

Thanks. We are really happy with the process and the outcome.

Very efficient and thorough.

Heather Harper was so knowledgeable, flexible when we had to change types of loans, kept us informed on the loan progress, and was quick to reapond when we had questions/concerns. Highly recommend working with her & John Adams Mortgage Co.

Heather and her team went the extra mile for my daughter, the builder did not make it easy on her. She kept us informed every step of the way... I have recommended her to all my friends....she is the best.

Excellent service. Above and beyond average.

Heather delivers detailed information in a timely manner.

Heather Harper was great in processing our mortgage application and walking us through the mortgage approval process. Although there were limitations to meeting in person due to COVID restrictions, there was never a point during the process that I felt like the service received was lacking. The online process for applying for the loan, submitting supporting documents, signing and reviewing loan documents, etc. was smooth and clear. Heather was knowledgeable and receptive to answers our questions throughout the process. I will definitely be willing to refer her to others.

I have to say that working with Heather was absolutely AMAZING!!! Heather was communicative before I had to ask on status and every step that the buyer finished I was alerted to keep me in the loop. Outstandingly quick closing even with the holidays. I would totally recommend working with Heather!