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Customer Testimonials
Heather Harper understands that today's market requires quick responses to clients, helpful guidance on the buying/financing process, and a willingness to explain the details of CDs, closing documents, etc. to buyers. All of my clients have had good experiences with Heather.
Friendly, helpful
They was very helpful in buying our house. In every steps or questions they had the answer to it.
The videos you sent to the client explaining the process at each step we’re great. It kept my client informed on next steps for funding and made it easier for both the client and me.
Your service was great and your loan officer and stafg kept my advised every step of the way. I was veru happy with the service.
Thank you so much. We are very happy.
Very easy to work with. Quick to respond. Easily coordinates with realtor so I barely had to do a thing.
Great communication -- they keep you in the loop, and they respond to buyers' questions quickly and thoroughly.
I am very happy with John Adams Mortgage. They gave me the best rate among local lenders with no hidden fees, no escrow fees, and my house could be able to close within 14 days.
Heather did an amazing job getting my Client quickly and efficiently! She was always there when I needed answers and made sure that our transaction went as smoothly as possible.
This was my fourth home purchase and I have dealt with several different mortgage brokers around the country. Heather and John Adams Mortgage were definitely a class act. Very responsive and any time, made the application process easy and straightforward and obtained a truly impressive rate. There were no issues, hiccups or last minute surprises and was probably the easiest mortgage process I have ever gone through.
Heather was quick to respond, and she was there to walk us through our first home buying process step by step! It was a pleasure to work with her and John Adams Mortgage.
From Contract to close Heather provides exceptional service and communication.
Heather was 100% stellar. Always responsive and genuine when communicating with me, super personable and I absolutely trusted her to do whatever was in my best interest. Phenomenal experience!
Easy. Communicative. Clear.
Thanks. We are really happy with the process and the outcome.
Very efficient and thorough.
Heather Harper was so knowledgeable, flexible when we had to change types of loans, kept us informed on the loan progress, and was quick to reapond when we had questions/concerns. Highly recommend working with her & John Adams Mortgage Co.
Heather and her team went the extra mile for my daughter, the builder did not make it easy on her. She kept us informed every step of the way... I have recommended her to all my friends....she is the best.
Excellent service. Above and beyond average.
Heather delivers detailed information in a timely manner.
Heather Harper was great in processing our mortgage application and walking us through the mortgage approval process. Although there were limitations to meeting in person due to COVID restrictions, there was never a point during the process that I felt like the service received was lacking. The online process for applying for the loan, submitting supporting documents, signing and reviewing loan documents, etc. was smooth and clear. Heather was knowledgeable and receptive to answers our questions throughout the process. I will definitely be willing to refer her to others.
I have to say that working with Heather was absolutely AMAZING!!! Heather was communicative before I had to ask on status and every step that the buyer finished I was alerted to keep me in the loop. Outstandingly quick closing even with the holidays. I would totally recommend working with Heather!
Every step is well explained, the website is easy to use, and I felt informed about where I was at each stage of the process.
I recommend Heather Harper because I know she'll help my clients understand loan options, programs that may help them save money, and funds needed to close. Heather also recognizes the urgency of today's seller's market by providing quick responses when my clients need pre-approvals and clear, understandable cash-to-close estimates for making quick decisions to submit offers under tight deadlines.
I knew John Adams Mortgage would likely offer me a better deal than one of the online services, and they did with the same rate and lower fees, but I particularly like working with a local lender who is available by phone when issues crop up that need to be resolved quickly. Heather gets most all of my real estate client referrals because she's a great communicator and problem-solver.
Heather was fantastic from start to finish. This was our first time buying a home and Heather was not only prompt, but did an amazing job explaining the next steps and the needs. She sent end of week recaps and made sure to nudge is if we were slow to respond. I really appreciated the videos that she sent regarding the process as well because that helped me to understand what was going on and why.
Hands on and knowledgeable
All my questions and concerns were answered quickly and correctly.
Very polite and personal
Your agents were very knowledgeable and professional. They updated me each week on the status of my application and loan. The agents answered all of my questions and thoroughly explained all details of the loan process.
I am very happy with the services.