Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   February 3, 2011 — Rated 9 out of 10 by M.K. Zerorez Spokane
What do you like about our products and services?

I like that you are a "green" company as much as possible because I'm trying to live a "greener" life so to speak. I liked the technician, Spencer, because he was courteous and professional and he did the best he could given the very dirty traffic areas he had to deal with. Also, Spencer was nice enough to volunteer to return in the evening when the morning appointment did not work out. The morning appt. did not work because I was not allowed to mail a check the next day for work done on the arranged day which was frustrating to me and I did not like that at all. On the phone when setting up the carpet cleaning appointment I had indicated that I would need to leave to go to work and asked if the technician could lock up when he or she left and I was told that would be fine. Obviously, I was not going to be able to pay the bill right away because I was at work. Yet, I was told no when trying to arrange for payment the next day because I would be at work and unable to pay at the time of service. Based on that alone I would not have been willing to refer your company to friends and family, but, luckily for you, Spencer's great attitude and work ethic made up for the payment issue and frustration I felt about that.

Report a concern   February 2, 2011 — Rated 10 out of 10 by N.L. Zerorez Spokane
What do you like about our products and services?

It's so refreshing that a company does everything it says it's going to do! Wonderful job cleaning our carpets with a very professional and courtious crew. I would highly recomend you to anyone!! Thank you!!

Report a concern   February 2, 2011 — Rated 10 out of 10 by C.D. Zerorez Spokane
What do you like about our products and services?

You always have time to fit us in your last-minute schedule and the professionalism of your associates is unmatched! Will not even consider the competition.

Report a concern   February 2, 2011 — Rated 10 out of 10 by J.F. Zerorez Spokane
What do you like about our products and services?

I like that it's eco friendly and also the people are friendly : )

Report a concern   February 1, 2011 — Rated 10 out of 10 by J.M. Zerorez Spokane
What do you like about our products and services?

The carpet was soft and clean. It dried fast and the service was done quickly.

Report a concern   February 1, 2011 — Rated 10 out of 10 by L.M. Zerorez Spokane
What do you like about our products and services?

service personnel were friendly and efficient. products overall did a good job.

Report a concern   January 31, 2011 — Rated 10 out of 10 by W.P. Zerorez Spokane
What do you like about our products and services?

Green, friendly service, prompt and did an excellent job overall!

Report a concern   January 31, 2011 — Rated 10 out of 10 by J.M. Zerorez Spokane
What do you like about our products and services?

The gentleman who cleaned the carpets was very nice and did a terrific job. My carpets look great, feel great and the more 'Green' the better.

Report a concern   January 31, 2011 — Rated 10 out of 10 by B.M. Zerorez Spokane
What do you like about our products and services?

I like that their was no cemicals used! Safe for my children and dogs!

Report a concern   January 31, 2011 — Rated 10 out of 10 by D.W.D. Zerorez Spokane
What do you like about our products and services?

They come in and check everything before actually starting, they verify what is to be done and they in and out in no time. This is an office and three days later when we come back to work, they look amazing. Courteous people.

Report a concern   January 31, 2011 — Rated 10 out of 10 by L.T. Zerorez Spokane
What do you like about our products and services?

The carpets look awesome. thank you for a great job.

Report a concern   January 30, 2011 — Rated 10 out of 10 by R.G. Zerorez Spokane
What do you like about our products and services?

Excellent job. I'm waiting for runner pads that I purchased from the associate so I can't speak as to the product yet other than to say they did a great job on my carpets.

Report a concern   January 29, 2011 — Rated 10 out of 10 by T.A.P. Zerorez Spokane
What do you like about our products and services?

I've used Zerorez twice now and each Name removed I love that there is no harsh chemical smell in my home when they're finished.

Report a concern   January 28, 2011 — Rated 10 out of 10 by D.B. Zerorez Spokane
What do you like about our products and services?

The fantastic knowledge of the professional that cleaned my carpet. He did an excellent job, was very friendly and helpful.

Report a concern   January 28, 2011 — Rated 10 out of 10 by P.I. Zerorez Spokane
What do you like about our products and services?

Pleased with the vent cleaning system and the cleanliness of carpets.
Very pleased with the two men who performed the service - congenial, efficient, etc.

Report a concern   January 28, 2011 — Rated 9 out of 10 by J.A. Zerorez Spokane
What do you like about our products and services?

I like the fact hat you use green products and that there is no residue left in the carpets.

Report a concern   January 28, 2011 — Rated 10 out of 10 by M.A.A. Zerorez Spokane
What do you like about our products and services?

quality, professionalism service

Report a concern   January 28, 2011 — Rated 10 out of 10 by G.C.G. Zerorez Spokane
What do you like about our products and services?

Great Service, On time, nice and friendly employee's

Report a concern   January 27, 2011 — Rated 10 out of 10 by E.F. Zerorez Spokane
What do you like about our products and services?

Answered my questions, was on time and very professional & did a great job.

Report a concern   January 27, 2011 — Rated 10 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

The employee, Nathan that came to clean the carpets did an excellent job as well as being very professional and personable.

Report a concern   January 27, 2011 — Rated 10 out of 10 by R.D. Zerorez Spokane
What do you like about our products and services?

My carpet felt and looked clean right away. It did not take long for it to dry.

Report a concern   January 26, 2011 — Rated 10 out of 10 by S.H. Zerorez Spokane
What do you like about our products and services?

Responsiveness

Report a concern   January 26, 2011 — Rated 10 out of 10 by L.W. Zerorez Spokane
What do you like about our products and services?

I really like the little use of chemicals and the water based process of the cleaning. I also appreciate how knowledgable Aaron, the Zerorez representative, was with the services and my fabrics that he was cleaning. He was kind, respectful and hardworking. Zerorez is great. My furniture and carpets look fabulous. Thank you.

Report a concern   January 25, 2011 — Rated 9 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

Service has always been great this is my 3rd carpet or tile cleaning, workman are always courteous and more than willing to add to the job, as one time i added a large sectional sofa to clean. I have not tried the graniet cleaning yet but possibley in the fall when i have the carpets done again.

Report a concern   January 25, 2011 — Rated 10 out of 10 by S.J. Zerorez Spokane
What do you like about our products and services?

Your service people were exceptional, from the phone call letting me know that they would be arriving around 1:00, to the cleaners taking the time to go over all areas that I had concerns about. They were very friendly and pleasant.

Report a concern   January 25, 2011 — Rated 10 out of 10 by L.M. Zerorez Spokane
What do you like about our products and services?

The product, the SERVICE, the non-smelliness, and the knowledge that I'm not putting alot of chemicals on my furniture.

Report a concern   January 25, 2011 — Rated 10 out of 10 by K.H. Zerorez Spokane
What do you like about our products and services?

I wasn't happy about the cleaning the first time around but when I called to have your company come back and redo, they were very apologetic and did an excellent job of making it right.

Report a concern   January 24, 2011 — Rated 10 out of 10 by D.H. Zerorez Spokane
What do you like about our products and services?

We had a great experience with Grant! He was in and out quickly and did a fantastic job. My carpets look great. I called and asked for service the same day, I didn't think it would be possible. You answered my call and were at my house by 1pm the same day. Thank you, Lorelei

Report a concern   January 24, 2011 — Rated 10 out of 10 by C.H. Zerorez Spokane
What do you like about our products and services?

Not only are you able to get just about everything you can imagine out of my carpets but the best part is how long they stay clean! Kathy & I are true believers in ZERO REZ and will never let any other carpet cleaning company touch our floors!

Thank you ZERO REZ!

Report a concern   January 24, 2011 — Rated 10 out of 10 by D.K. Zerorez Spokane
What do you like about our products and services?

great customer service, promptness,and price


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